Inside Sales Specialist

Roles and Responsibilities :

Source new sales opportunities through inbound lead follow-up, outbound cold calls and emails, and leads generated from webinars, trade shows, etc.

Understand customer needs and requirements

Perform effective demos to prospects

Answer prospects’ queries and send them the required pitch material

Route qualified opportunities to the sales team for further development and closure

Build an effective pipeline and achieve quarterly targets

Research accounts, identify key players and generate interest

Maintain and expand database of prospects

Conduct competitor benchmarking

Skills/Experience Required:

Previous experience in an inside sales position in the SAAS organization

Previous experience in selling CX solutions

Proficiency in Microsoft Office and CRM software such as Zoho

Excellent communication skills, both verbal and written

Excellent cold calling skills

Ability to achieve targets

Job Requirements :

• 2-4 years of experience in B2B sales or inside sales specialist role.
• Proven track record of generating high-quality leads through cold calling, email outreach, or other methods.
• Strong understanding of SaaS products/services and their applications in various industries
• Excellent communication skills for building strong relationships with clients over phone calls.