Inside Sales Specialist

We are looking for a motivated and target-oriented Inside Sales Specialist to join our team. The candidate will be responsible for handling leads, connecting with prospective customers, understanding their requirements, presenting suitable products/services, and converting leads into successful sales.

Key Responsibilities:

• Handle inbound and outbound calls with prospective customers.
• Follow up with leads through calls, WhatsApp, and other communication channels.
• Understand customer requirements and recommend suitable courses/services.
• Explain product features, benefits, pricing, and payment options clearly.
• Convert qualified leads into customers and achieve monthly sales targets.
• Maintain accurate lead and customer information in the CRM.
• Build and maintain strong customer relationships.
• Follow up regularly with interested and pending leads.
• Coordinate with the sales and support teams to ensure a smooth customer journey.
• Prepare daily/weekly sales reports and track performance.
• Stay updated on company products, services, offers, and market trends.

Required Skills:

• Excellent verbal and written communication skills.
• Strong convincing and negotiation abilities.
• Customer-focused and positive attitude.
• Good follow-up and lead-management skills.
• Ability to work independently and as part of a team.
• Target-oriented and result-driven approach.
• Basic knowledge of CRM tools and MS Office/Google Workspace.
• Prior experience in Inside Sales / B2C Sales / EdTech Sales is an advantage.

Experience: 0–3 years
Employment Type: Full-time
Work Mode: On-site
Industry: EdTech / Technology / Sales

Pay: ₹12,394.28 - ₹25,306.91 per month

Benefits:

• Internet reimbursement
• Paid sick time

Work Location: In person