Inside Sales Specialist

Job Description: Inside Sales Specialist

Company Name: Ayurveda 24
Location: Phase 7, Mohali
Job Type: Full-Time

About Ayurveda 24
At Ayurveda 24, we are dedicated to making authentic Ayurvedic wellness accessible to people worldwide. Through our natural products and holistic health solutions, we help our community lead healthier, more balanced lives. We are looking for an energetic, results-driven Inside Sales Specialist to join our growing team, connect with prospective customers, and drive revenue growth.

Role OverviewAs an Inside Sales Specialist, you will be the primary voice of Ayurveda 24 for inbound and outbound leads. Your goal is to understand customer wellness needs, introduce them to our product offerings, handle inquiries, and guide them smoothly through the sales pipeline. If you have exceptional communication skills, a knack for consultative selling, and a passion for health and wellness, we want to hear from you!

Key Responsibilities

• Lead Conversion & Management: Handle inbound leads from digital campaigns, social media, and website inquiries, following up promptly to qualify prospects.
• Consultative Selling: Educate potential customers on our Ayurvedic products, tailor recommendations to their specific wellness goals, and build trust.
• Outbound Outreach: Conduct strategic calls, chats, or emails with warm leads and past customers to drive repeat sales, renewals, or cross-selling.
• Pipeline Tracking: Maintain accurate and up-to-date records of all leads, interactions, and sales metrics using CRM tools or tracking sheets.
• Customer Support & Objection Handling: Address customer queries, resolve concerns professionally, and effectively overcome objections regarding pricing, usage, or product benefits.
• Target Achievement: Consistently meet or exceed monthly and weekly sales targets and conversion KPIs.

Required Qualifications & Skills

• Experience: 1–3 years of proven experience in inside sales, telesales, business development, or customer-facing roles (healthcare, wellness, or e-commerce background is a big plus).
• Communication Mastery: Exceptional verbal and written communication skills in English and [Insert Regional Language if applicable], with an empathetic and persuasive phone manner.
• Sales Acumen: Strong negotiation skills, a customer-first mindset, and the ability to close deals efficiently.
• Tech-Savvy: Comfortable using CRM software, Google Workspace / MS Office, and messaging platforms (WhatsApp Business, etc.).
• Goal-Oriented: Highly motivated, resilient, and able to thrive in a fast-paced, target-driven environment.

What We Offer

• Attractive Compensation: Competitive base salary + performance-based incentives/commission.
• Wellness Culture: A supportive, health-conscious work environment with perks and product discounts.
• Growth Path: Opportunities for rapid career advancement as our sales team scales.

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Experience:

• B2C: 3 years (Preferred)

Language:

• English (Preferred)
• Punjabi (Preferred)

Work Location: In person