Inside Sales Specialist

About the role

We are looking for a proactive and driven Inside Sales Specialist to join our growing team. In this dual-function role, you will be responsible for driving front-line demand generation through targeted telemarketing campaigns, while supporting Account Managers with sales coordination, quote preparation, and account management.

Key responsibilities

• Outbound Telemarketing & Lead Generation: Conduct outbound calls to target business lists, engage IT decision-makers (e.g., IT Managers, Infrastructure Leads), and qualify sales opportunities…)

• Appointment Setting: Secure qualified initial meetings, solution briefings, and product demo sessions for Account Managers and Business Development Managers.

• Account Coordination & Order Processing: Manage recurrent enquiries, maintenance renewals, and order follow-ups for existing accounts.

• Solution Promotion: Assist in promoting enterprise IT products, modern workspace solutions, and infrastructure services to HKSAR Government departments and corporate clients.

• Pipeline & CRM Management: Maintain accurate records of phone interactions, prospect updates, and lead status in our internal system to ensure seamless sales tracking.

• Cross-Team Collaboration: Work closely with presales engineers, vendor partners, and internal operations to prepare quotations and assist with tender submissions.

About you

• Education: Diploma or above in any discipline.

• Experience: Minimum 2 years of experience in sales coordination, inside sales, telemarketing, or customer-facing roles (experience in the IT/SI industry is an advantage).

• Communication: Excellent telephone etiquette, strong interpersonal skills, and the confidence to perform outbound cold/warm calls.

• Attitude: Outgoing, resilient, target-driven, and eager to learn enterprise IT technologies.

• Language: Proficient in Cantonese and fair in English (Mandarin is a plus).

• Connections: Prior sales experience or connections with local corporate or government accounts is a strong advantage.

Benefits

• Comprehensive medical insurance coverage
• 5-day work week in Kwun Tong
• Clear career progression path toward full Account Executive / Business Development Manager roles