Inside Sales Specialist

Company Description Compusoft Advisors India Pvt. Ltd., incorporated in 1997, is a software solutions provider focused on being a valuable partner in clients’ success. The company delivers enterprise business applications (ERP and CRM), cloud solutions, and mobility solutions, supported by implementation, maintenance, software licensing, and system integration services. Compusoft emphasizes continuous improvement in products, services, processes, and people while offering world-class solutions at affordable prices. With a presence across India and Singapore, the company serves customers across diverse domains including manufacturing, supply chain, retail, financial services, real estate, education, IT and professional services, aerospace, aviation, and oil and energy.

Role Description This is a full-time, on-site Inside Sales Specialist role based in Thane. The Inside Sales Specialist will manage inbound and outbound calls, emails, and online inquiries to identify prospects and qualify leads for Compusoft’s software solutions. Responsibilities include conducting product presentations and demos remotely, nurturing leads through the sales pipeline, and maintaining accurate records in CRM systems. The role involves collaborating with the sales and marketing teams to execute lead generation campaigns, follow up on marketing-qualified leads, and support proposal and quotation activities. The Inside Sales Specialist will also focus on maintaining high levels of customer satisfaction by addressing queries promptly and coordinating with internal teams to ensure a smooth sales experience.

Qualifications

• Strong Inside Sales and Lead Generation skills, with experience in prospecting, qualifying, and nurturing leads.
• Customer Service and Customer Satisfaction skills, with the ability to handle objections and build long-term relationships.
• Excellent Communication skills, including clear verbal and written communication and active listening abilities.
• Comfort using CRM tools and standard office productivity software; prior experience with ERP or CRM solutions is an advantage.
• Ability to work in a target-driven environment, with strong time management and organizational skills.
• Bachelor’s degree in business, marketing, IT, or a related field preferred; relevant sales experience in software or technology solutions is beneficial.
• Understanding of B2B sales processes and interest in enterprise software, cloud, or mobility solutions.

Job Description:

• Identify, prospect, and generate qualified leads through outbound calls, emails, LinkedIn, and other digital channels.
• Nurture and manage the sales pipeline, scheduling meetings and demos for the sales team.
• Research target accounts, industry trends, and decision-makers to tailor outreach.
• Engage with customers to understand their business needs and pain points, positioning Microsoft solutions effectively.
• Collaborate with presales and marketing teams to execute campaigns and follow up on marketing-generated leads.
• Maintain accurate records of leads, contacts, and activities in CRM.
• Achieve and exceed monthly/quarterly lead generation and pipeline creation targets.

Qualification:

• Bachelor’s / Masters degree in Business, Marketing, IT, or related field.
• Experience in inside sales, lead generation, or business development (preferably in IT solutions).
• Familiarity with Microsoft technologies (D365 CRM/ERP, M365, Azure, AI) or any other enterprise business applications.
• Excellent verbal and written communication skills.
• Strong research, prospecting, and cold-calling abilities.
• Ability to engage with senior decision-makers (CXOs, IT Heads, Business Managers).
• Self-motivated, target-oriented, and comfortable working in a fast-paced environment.

Experience : 3-7yrs