Inside Sales Supervisor

Responsibilities

• Manage the inside sales representatives team
• Track sales targets for your team that is set by management
• Suggest and implement improvements in the sales administration process
• Coordinate department to solve customer escalation issues
• Prepare monthly, quarterly sales billing forecasts number for SGM
• Use customer feedback to generate ideas about new features or products
• Build an open-communication environment for your team
• Approving of workflows, CN & DN & RMA
• Training of IS on system and dealing with customers
• Attend con-call if required by customers or suppliers
• Process quotes and orders entry and planning of stocks for strategic customers

Requirements

• Diploma holder or above, preferably in Electronics, Electrical or Mechanical Engineering
• At least 4 years of sales experience, preferably in interconnect components (Connectors/Switches/Relay etc.)
• Good command of Mandarin and English to effectively communicate with Mandarin-speaking clients
• Good time management and multi-tasking skills
• Team player and able to communicate with all levels/departments
• Positive attitude, detail-minded, service oriented and willing to learn