Inside Sales Support Representative - ANZ

Key Responsibility:

• Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.
• Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
• Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds
• As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
• Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes
• Provides content for enablement related to processes and partner operations
• Builds peer support and strong internal-company relationships with other key employees
• Participate in group activity to develop and drive for process enhancement
• May operate on a multi-country basis

Position Requirements:

• Bachelor’s Degree or equivalent experience
• 3+ years’ experience in inside sales or sales operations
• Able to work from 7am - 3.30pm or 6am - 2.30pm to accommodate Australia and New Zealand customers and stakeholders
• Ability to carry out tasks under minimal supervision
• Strong presentation, communication, and interpersonal skills
• Comfortable working in a fast-paced environment
• Proficiency in MS Office Suite and Excel
• Experience with operational tools (CRM, Salesforce,D365)
• Preferably in IT company background