Inside Sales Trainee

Role & responsibilities

Inside Sales

• Research companies and identify potential business opportunities in the US market.
• Generate leads through cold calling, email campaigns, LinkedIn outreach, and other prospecting methods.
• Qualify prospective customers by understanding their business requirements.
• Schedule meetings and coordinate with the sales team for further engagement.
• Build and maintain a healthy sales pipeline.

Customer Engagement

• Communicate professionally with prospective customers.
• Build positive relationships with potential clients during initial interactions.
• Understand customer needs and effectively communicate PalTech's service offerings.

Market Research & CRM

• Conduct market research to identify new prospects and business opportunities.
• Maintain accurate customer and lead information in CRM systems.
• Prepare daily and weekly activity reports.
• Track outreach activities and maintain data quality.

Learning & Development

• Participate in training programs related to Inside sales, IT Services, sales techniques, and customer communication.
• Continuously improve communication, presentation, and Inside Sales skills.
• Work closely with mentors and managers to achieve individual and team goals.

Preferred candidate profile

• 2026 batch graduates
• Bachelor's or Master's degree from a recognized university.
• Strong verbal and written communication skills in English.
• Good interpersonal and presentation skills.
• Basic knowledge of computers and Microsoft Office applications.
• Willingness to work in the night shift supporting the US market.
• Self-motivated, proactive, and eager to learn.
• Ready to give a commitment of 18 months.