Inside Sales/Logistics Professional

Job Overview

We are seeking an energetic and detail-oriented Inside Sales/Logistics Professional to join our team.

Responsibilities

• Provide outstanding customer service.
• Learn company operating system (Microsoft D365FO) for direct data input.
• Support Sales efforts by way of quoting and providing customer context.
• Data entry on CRM tool, and other miscellaneous office and warehouse tasks.
• Create and maintain visibility throughout the company of the customer’s/prospect’s organization.
• Continuous learning and knowledge development with respect to company products and capabilities, industry structure, competitive landscape, etc.
• Service current account base to develop growth opportunities and maintain positive relationships.
• Reach out to 8-10 customers/day via phone to reinitiate discussions, to reactivate business.
• Make joint sales calls with company GM or Outside Sales Professional, where needed.
• When appropriate, conduct product and application training for customers.
• Work with other global departments to ensure progression of initiatives and projects.
• Maintain and update account information in electronic and hard file formats as appropriate.
• Assist accounting team with unpaid customer invoices.
• Track, trace, and update the status of shipments.
• Receive, ship and handle products.
• Conduct inventory cycle counts.
• Ensure accurate and daily data entry into team communication formats.
• Maintain effective communication via phone and e-mail.
• Understand operational process flow and consistently seek improved ways for efficiency.

Requirements

• Driven. You have superior follow through, integrity and always meet deadlines.
• Creative. You're innovative, curious and constantly look for ways to improve upon things.
• Communicator. You are well-spoken, you ask questions and you listen
• Cool. You don't get overwhelmed easily.
• A team player. You work well with others and jump at opportunities to support your colleagues.
• Smart. You figure things out.
• Fun. You're a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome and share it with the world.

Must be legally authorised to travel between Canada and the United States for business purposes and hold all required travel documents ( Canadian passport or USA B1/2 Visa ).

Note: All team members with well-developed organization skills and the ability to communicate effectively are top performers and eligible for advancement opportunities. All employees at SOLBERG are encouraged to set challenging personal and professional goals.

Pay: $25.00-$27.00 per hour

Expected hours: 40.0 per week

Benefits:

• Extended health care
• Life insurance
• On-site parking

Ability to commute/relocate:

• Mississauga, ON L5T 1Y2: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have any limitations or restrictions regarding travel between the United States and Canada?

Work Location: In person