Inside Salesperson Trainee

Inside Sales Trainee

The Trident Company

Ricahrdson,Texas 75081

The Inside Sales Trainee position is designed to provide individuals with the training and experience needed to develop into a successful Inside Sales Representative. This full-time role includes structured, hands-on training and day-to-day involvement in sales activities. The trainee will learn to manage customer accounts, process quotes and orders, provide product support, and build a solid foundation in sales practices within the metals industry. Upon successful completion of the training period, the trainee may transition into an Inside Sales Representative role.

• Participate in a structured training program to learn inside sales systems, processes, and customer service practices.

• Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.

• Assist with processing customer quotes and orders, ensuring accuracy and timely communication.

• Support order entry, pricing reviews, product availability checks, and certification coordination.

• Learn to resolve customer complaints and discrepancies in collaboration with senior team members.

• Attend department meetings and training sessions to develop knowledge of company products, services, and industry standards.

• Maintain accurate records and documentation related to sales activities.

• Contribute to team goals by supporting sales outreach, order follow-up, and continuous improvement efforts.

• 0–1 years of professional experience, preferably in a sales, service, or office environment.

• High School diploma or GED required; bachelor’s degree preferred.

• Excellent written and verbal communication skills.

• Strong interest in developing a career in sales.

• Proficiency in Microsoft Office and the ability to learn sales systems.

• Effective time management, attention to detail, and organizational skills.

• Ability to work in a fast-paced team environment with multiple priorities.

• Customer-focused with a professional demeanor and strong work ethic.