Inside Technical Sales Representative

SPANCO, Inc. is a leading manufacturer of high-quality, cost-effective, industrial material handling and fall protection solutions. With more than four decades of experience, know-how, and resources, Spanco meets a variety of industry needs and is committed to providing the best possible customer service on the market.

Recently honored as a Best Place to work in Manufacturing, our high-performing teams work closely together to design, market, sell, fabricate, and innovate solutions for customers across the country and abroad. Ideas become reality in our on-site fabrication shop, allowing employees to see every step of our product development from design through shipping.

We are seeking a positive, hard-working, and ambitious candidate with an ability to work in a fast-paced environment. The Inside Technical Sales Representative is responsible for providing distributors with price quotations and technical product information for custom and standard systems.

Primary Job Functions

• Submit Request for Quotation to Engineering, Purchasing, and Production and keep customers informed of the process
• Provide sales quotes and drawings to distributors within one to two business days
• Answer technical questions about our products
• Work closely with the engineering department on custom orders
• Coordinate with the production team to schedule orders in the shop schedule
• Research and communicate customer complaints and concerns between departments
• Enter sales orders for warranty and freight claims
• Authorize returned material and write credits when applicable

Required Skills

• Excellent phone and in-person communication skills
• Mathematical acumen including basic algebra and knowledge of measurements
• Mechanical aptitude
• Ability to prioritize and multi-task
• Customer service focus
• Basic computer skills (Microsoft Office, typing)
• Familiarity with Excel and AutoCAD a plus
• Ability to work efficiently

Experience

• Experience with industrial products is helpful

Education

• Bachelor's degree preferred

Hours

• Monday-Friday, opportunity for one remote work day per week

Physical Requirements

• The position requires sitting for extended periods of time and talking to customers on the phone.

Work Environment

• Fast-paced working environment with multiple departments

Job Type: Full-time

Pay: $31.00 - $37.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home

Compensation Package:

• Bonus opportunities

Work Location: In person