Inside Technical Sales Representative - Metal Framing & Building Materials

We are a local Toronto manufacturer and direct supplier of high-quality metal framing products and drywall solutions. We are looking for an energetic, disciplined, and motivated Inside Technical Sales Representative to join our team.

In this role, your core focus will be driving business growth through targeted outbound cold calling, following up on leads, and managing customer relationships in our CRM. You will develop an in-depth understanding of our diverse, specialized product catalog to deliver accurate quotes and support drywall contractors and builders across the Greater Toronto Area (GTA). If you bring proven sales discipline, strong problem-solving skills, and comfort with digital systems, this position is ideal for you.

Key Responsibilities

• Conduct targeted outbound cold calls and follow up on leads to identify and onboard new drywall contractors, builders, and developers across the GTA.

• Consistently log and track all client communications, pipeline stages, quotes, and order statuses in our CRM system.

• Master our wide and specialized catalog of cold-formed metal framing products, matching client requirements to proper technical specifications and issuing clear, competitive quotations.

• Respond promptly and professionally to inbound phone and email inquiries, converting pricing requests into firm orders.

• Manage orders from initial confirmation through to dispatch, maintaining strong post-sale communication to secure repeat business.

• Coordinate with production and warehouse teams to ensure scheduled order fulfillment and reliable delivery timelines.

Qualifications & Requirements

• 2+ years of proven inside sales, technical sales, or B2B sales experience (experience in building materials, construction, or steel framing is an asset).

• Demonstrated comfort and discipline with outbound calling (cold calling), client prospecting, and phone-based closing.

• Proficiency with CRM software, MS Office (especially Excel), and general digital business tools.

• Strong problem-solving abilities with the capacity to quickly learn a technical and diverse product line.

• Background or education in Civil Engineering, Architectural Technology, or Construction Management is a plus, but practical sales ability, communication skills, and customer management are the top priorities.

• Professional, clear, and articulate communication skills in English (both written and verbal).

What We Offer

• Competitive, stable base salary commensurate with experience.

• Full-time, permanent position with a reputable local manufacturer.

• Standard daytime working hours (Monday to Friday).

• A collaborative, growth-focused workplace with direct management support.

Pay: $22.00-$40.00 per hour

Expected hours: 40.0 per week

Benefits:

• On-site parking

Work Location: In person