Inspections Coordinator

Who we are and what we do:

With over 50 years of lifting know‑how under our belts, we’re not just another company in the industry—we’re one of the few 100% turnkey solutions for overhead lifting. We’re proud members of the Crane Manufacturers Association of America (CMAA) and consistently rank among the top overhead crane solution providers in the nation.

At OMi Cranes, we don’t just assemble parts—we build cranes. From proven standard designs to fully customized solutions, we turn big ideas into working equipment that fits real‑world needs (and real‑world budgets). If you’re excited by hands‑on engineering, innovation, and seeing your work come to life, you’ll fit right in here.

Job Summary
We are seeking a proactive and detail-oriented Inspections Coordinator to join our dynamic team. In this vital role, you will be responsible for coordinating and administering the company’s overhead crane inspection program from scheduling through completion and closeout. This position serves as a key connection point between customers, inspectors, service technicians, sales, and internal operations to ensure inspections are completed accurately, on schedule, properly documented, and followed through to resolution.

The Inspection Coordinator will maintain inspection schedules, coordinate field personnel, communicate with customers, track inspection findings and corrective actions, and maintain accurate inspection records. The position requires strong organizational skills, attention to detail, customer service ability, and the ability to manage multiple inspections and service activities simultaneously.

The ideal candidate understands or is willing to learn the requirements and terminology associated with overhead cranes, hoists, lifting equipment, and applicable OSHA, ASME, and manufacturer requirements.

How to be a difference maker-

Responsibilities:

Inspection Scheduling & Coordination

• Coordinate recurring and new overhead crane and hoist inspections for customers throughout Texas.
• Maintain an organized inspection calendar and ensure inspections are scheduled within required or agreed-upon timeframes.
• Coordinate inspector and technician availability, travel requirements, equipment access, and customer site requirements.
• Confirm inspection dates, times, site contacts, access requirements, and special customer requirements.
• Monitor upcoming inspections and proactively communicate with customers regarding scheduling.
• Coordinate rescheduling when equipment, personnel, weather, customer availability, or other circumstances affect the inspection.
• Identify scheduling conflicts and work with Service Management to resolve them.
• Coordinate inspections with other planned maintenance, repair, or service activities when appropriate.

Customer Communication

• Serve as a primary point of contact for customers regarding inspection scheduling and administrative questions.
• Communicate professionally with customers before, during, and after the inspection process.
• Provide customers with inspection documentation, reports, proposals, and follow-up information as directed.
• Respond to customer questions regarding inspection status, documentation, deficiencies, and recommended corrective actions.
• Escalate technical, safety, or customer concerns to the appropriate manager or qualified technical personnel.

Inspection Documentation & Records

• Ensure inspection reports are completed, reviewed, and properly filed.
• Maintain accurate records of cranes, hoists, equipment identification numbers, locations, inspection dates, and inspection history.
• Track deficiencies identified during inspections and ensure required follow-up occurs.
• Maintain documentation related to completed repairs, corrective actions, and re-inspections.
• Ensure customer inspection records are readily accessible and organized.
• Assist with maintaining electronic inspection databases and customer equipment records.
• Monitor inspection documentation for completeness, accuracy, and consistency.
• Assist in preparing customer inspection summaries and reports.

Deficiency & Corrective Action Tracking

• Track deficiencies identified during inspections from initial identification through resolution.
• Coordinate communication between inspectors, service technicians, customers, and management regarding deficiencies.
• Identify items requiring repair, quotation, re-inspection, or additional technical review.
• Coordinate the transition of inspection findings into service work orders or repair opportunities.
• Monitor outstanding deficiencies and provide regular status updates to management.
• Follow up with customers on open inspection findings and recommended repairs.
• Ensure completed corrective actions are properly documented and closed out.

Internal Coordination

• Work closely with Service, Sales, Maintenance, Parts, Accounting, and Operations personnel.
• Coordinate inspection-related work orders and documentation with the Service Department.
• Provide Sales or Service personnel with information needed to prepare repair proposals or quotations.
• Coordinate parts and equipment requirements when inspections result in scheduled repair work.
• Assist management with workload planning and inspection forecasting.
• Communicate schedule changes and customer priorities to affected personnel.
• Help identify opportunities to combine inspections with preventive maintenance or repair work.

Compliance & Safety

• Maintain familiarity with applicable OSHA, ASME, ANSI, and manufacturer requirements relating to overhead cranes, hoists, and lifting equipment.
• Support the company's inspection program in accordance with applicable regulatory requirements and company procedures.
• Ensure inspection scheduling and documentation practices support applicable inspection intervals.
• Understand the distinction between administrative coordination and technical inspection responsibilities.
• Immediately escalate serious safety concerns, critical deficiencies, or potentially hazardous conditions to appropriate management and qualified personnel.
• Maintain confidentiality and integrity of customer and equipment records.
• Follow all company safety policies and procedures.

Administrative Responsibilities

• Maintain accurate inspection schedules and customer records.
• Prepare inspection-related correspondence, reports, and documentation.
• Enter and update information in the company's CRM, ERP, scheduling, or inspection management systems.
• Generate inspection status reports and outstanding deficiency reports.
• Assist with invoicing and billing documentation as needed.
• Track inspection-related purchase orders and customer approvals when applicable.
• Maintain organized electronic and physical records.
• Assist management with monthly and annual inspection program reporting.

Required Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in scheduling, service coordination, dispatch, administrative support, or a related field preferred.
• Experience in industrial, manufacturing, construction, mechanical, electrical, crane, hoist, or field-service environments preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office, particularly Outlook and Excel.
• Ability to learn company-specific inspection, scheduling, and documentation systems.
• Ability to communicate effectively with customers, field personnel, and management.

Preferred Qualifications

• Previous experience with overhead cranes, hoists, rigging, lifting equipment, or industrial equipment.
• Familiarity with OSHA requirements applicable to overhead cranes and hoists.
• Familiarity with ASME B30 standards and crane/hoist inspection terminology.
• Experience with field-service scheduling or dispatch software.
• Experience working with inspection reports and corrective-action tracking.
• Experience in a manufacturing or industrial service environment.
• Bilingual English/Spanish communication skills are a plus.

Join us as an Inspections Coordinator to play a key role in delivering high-quality infrastructure projects! Your expertise will ensure safety compliance while supporting efficient project execution from start to finish. We value motivated professionals eager to grow their careers within a collaborative environment dedicated to excellence in construction management.

Benefits:

• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person