Mashantucket Pequot Tribal Nation

<p>The Lead Inspector serves as the Commission's on-shift leader and is responsible for supervising Inspection staff while ensuring the integrity, security, and regulatory compliance of all gaming operations. Reporting to the Director of Inspection, this position provides operational leadership during assigned shifts, oversees daily inspection activities, and serves as the primary point of contact for addressing compliance concerns and operational issues. The Lead Inspector plays a critical role in protecting Tribal assets and maintaining public confidence in the gaming operation by ensuring compliance with Tribal laws, gaming regulations, Standards of Operation and Management, and Commission policies and procedures. This position leads investigations, reviews inspection findings, monitors gaming activities, and works collaboratively with casino management, regulatory agencies, and internal stakeholders to identify, document, and resolve compliance issues.</p>
<p>This role requires exceptional integrity, sound judgment, investigative aptitude, and the ability to operate objectively and independently in an environment subject to governmental and public scrutiny. Work schedules include nights, weekends, holidays, and may exceed 40 hours per week, including during periods of inclement weather.</p>
<ul>
<li>Responsible for supervising the Inspection staff during the assigned shift.</li>
<li>Providing general oversight of gaming operations throughout all casinos.</li>
<li>Recording daily activities, time and attendance, and interdepartmental communications in a shift summary.</li>
<li>Preparing clear, accurate, and timely inspection reports and documentation.</li>
<li>Handling all first-line employee disciplinary actions.</li>
<li>Planning and scheduling the workload of all staff members; reviewing Inspector work for accuracy, clarity, and completeness.</li>
<li>Working collaboratively with other departments during the shift to share information and ensure effective communication and establishing and maintaining professional relationships with casino management.</li>
<li>Allocating resources to maximize staff efficiency.</li>
<li>Training Inspectors and other personnel as assigned.</li>
<li>Recommending changes to rules and regulations to enhance operations or correct errors and deficiencies.</li>
<li>Conducting preliminary investigations into regulatory violations and suspected criminal activity, including evidence documentation and coordination with Surveillance, Security, Internal Audit, and Tribal Police.</li>
<li>Receiving and documenting customer complaints, assisting in informal resolutions when appropriate, and conducting formal investigations when complaints are not resolved.</li>
<li>Participating in safety and compliance programs.</li>
<li>Appearing as a witness at Commission hearings when necessary.</li>
</ul>


Inspector, Lead

Inspector, Lead

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