Installation & Service Technician

About the role

We are seeking an experienced Installation & Service Technician to join the team at Halcyon Technology Singapore. This is a full-time position based in the Kallang Central Region. As an Installation & Service Technician, you will play a crucial role in delivering exceptional technical support and installation services to our valued clients. You will be responsible for ensuring that all equipment is installed correctly, maintained to the highest standards, and serviced promptly to minimise downtime. This position is essential to our commitment to providing reliable, high-quality technical solutions and maintaining strong customer relationships.

What you'll be doing

• Install, configure and set up technology equipment and systems at client locations in accordance with specifications and industry standards
• Perform routine maintenance and preventive servicing on installed systems to ensure optimal performance and longevity
• Diagnose and troubleshoot technical faults and issues, implementing effective solutions promptly
• Respond to service calls and emergency requests in a timely manner, providing professional on-site support
• Conduct thorough testing of equipment following installation to verify functionality and compliance with requirements
• Maintain detailed records of all installation, maintenance and service activities, including documentation of work completed
• Communicate clearly with customers, explaining technical concepts in an accessible manner and providing guidance on equipment use
• Liaise with other team members and departments to coordinate installations and service schedules
• Adhere to all health and safety regulations and company policies whilst performing technical work
• Keep up to date with product knowledge and technical developments relevant to the role

What we're looking for

• Proven experience as an Installation & Service Technician or similar technical role in a related industry
• Strong technical knowledge of installation, maintenance and repair procedures in CNC turning and milling machines
• Proficiency with diagnostic tools and testing equipment relevant to the sector
• Excellent problem-solving abilities and a methodical approach to troubleshooting
• Sound understanding of health and safety regulations and best practices in technical installation work
• Ability to work independently and manage time effectively whilst meeting service standards
• Strong communication skills with the ability to interact professionally with clients and colleagues
• Physical capability to carry out manual work and operate at various heights where necessary
• Relevant technical certifications or qualifications in your field of expertise
• Driving licence and willingness to travel to client sites within the service area
• Customer-focused mindset with a commitment to delivering high-quality service

What we offer

At Halcyon Technology Singapore, we are committed to supporting the professional development and wellbeing of our team members. We offer a competitive salary package, opportunities for ongoing technical training and skills development, and clear pathways for career progression within the organisation. We provide a collaborative working environment where your technical expertise is valued and your contributions are recognised. Our benefits include comprehensive health and safety provisions, regular performance feedback, and a supportive team culture. We encourage a healthy work-life balance and offer flexibility where possible. We are an equal opportunities employer and welcome applications from all qualified candidates.

About us

Halcyon Technology Singapore is a forward-thinking technology company dedicated to delivering innovative solutions and exceptional service to our clients. We specialise in providing high-quality cutting tools and sensors for CNC machines. Our mission is to ensure that our clients have access to reliable, cutting-edge technology solutions that enhance their operations and productivity. We are known for our technical expertise, professional service standards, and commitment to customer satisfaction. Our team comprises skilled technicians and professionals who are passionate about delivering excellence in everything they do. We pride ourselves on building lasting relationships with our clients through dependable service, transparent communication, and a genuine commitment to their success.

Ready to apply?

If you meet the above requirements and are interested in joining our team, we would like to hear from you. Please submit your CV, relevant certifications, and a cover letter outlining your experience and suitability for the role. Apply now to become part of the Halcyon Technology Singapore team.