Installation & Service Technician - Helper (Union)

Overview

Join the leader in providing smarter solutions for a safer world.

The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.

The Installation & Service Technician is responsible to install and assist in all phases of installing, testing and servicing/troubleshooting security, access control and video systems at customer sites. To that end, the Installation/Service Technician may interact directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful installation project/service call. The Installation/Service Technician ensures that Kastle system installation/service orders are implemented accurately and on time, and that these services meet or exceed client expectations.

In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!

Responsibilities

• Installs, tests, and troubleshoots new CCTV, access control, and security systems accurately and on time following Kastle's procedures and quality control standards.
• Pulling cable, rough in/patch in, bending conduit, terminate.
• Identify any issues regarding timeline or progress and communicate to supervisor.
• Stays up to date and knowledgeable in Kastle services, technology and internal processes/procedures.

Qualifications

• 2 or more years’ experience installing:
• • commercial access control, video systems, low voltage, and commercial wiring/cabling
  • Door hardware, electric and mechanical locking devices
• Knowledge of building codes pertaining to construction and electrical systems
• High School diploma/GED preferred
• Technical/Trade/Vocational school certificate in electronics/electrical is desirable
• Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital voltmeters
• Knowledge of IP, Ethernet, and networking protocols and Cat5 technologies preferred

Company Overview

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.