Installation Coordinator

ob description:

Ninham Collection is a leading company in the distribution, manufacturing, and installation of quartz, granite, and quartzite surfaces for residential and commercial projects. We are seeking an organized, responsible, and service-oriented individual to join our team.

Job Overview

Coordinate daily operations related to installations, after-sales services, deliveries, and sales support, ensuring compliance with the processes, policies, and standards established by the company. This role acts as a liaison between customers, sales consultants, installers, the warehouse, and production to ensure an organized and efficient experience.

Responsibilities

• Coordinate installations and services.
• Keep the operational schedule up to date.
• Coordinate with sales consultants, production, the warehouse, and installers.
• Handle calls and assist customers in the offices.
• Follow up on claims and warranty issues.
• Receive templates and manufacturing orders.
• Assist cabinetmakers, contractors, and wholesale clients.
• Handle invoicing using QuickBooks.
• Process payments.
• Operate the cash register.
• Coordinate deliveries.
• Prepare internal orders.
• Organize physical and digital files.
• Provide administrative support to the Sales Department.

Requirements

• Associate or Bachelor’s degree (preferred).
• Experience in customer service or coordination.
• Experience with QuickBooks (preferred).
• High level of organization.
• Proficiency in Microsoft Office.
• Calendar platform management
• Effective communication skills.
• Customer-oriented mindset.

Join us as a Commercial Service Coordinator and play a vital role in delivering top-tier installations solutions! Your technical expertise combined with your passion for customer service will help us drive success while providing an engaging career path filled with growth opportunities.

Experience:

• QuickBooks: 2 years (Required)
• Trello: 1 year (Required)
• Google Cloud Platform: 1 year (Preferred)

Language:

• English (Required)

Pay: $13.00 - $16.00 per hour

Expected hours: 40.0 per week

Benefits:

• On-the-job training

Work Location: In person