Installation Coordinator

Are you highly organised, quick-thinking, and great with people?  Do you thrive in a fast-paced environment where no two days are the same?

Window Treatments NZ Ltd is a nationwide leading manufacturer of Curtains, Blinds, Shutters, Awnings, Louvre Roofs and Insect Screens.

We are looking for an experienced installation coordinator to program installations and repairs for our Christchurch based team of technicians. The successful applicant will be based within our Hornby showroom.

In this varied role, you will be the central hub keeping our installation team running smoothly while also supporting customers in our showroom.

Highlights of the role:

• Coordinating and managing daily schedules for our team of Consultants & Technicians across the Christchurch and wider Canterbury region
• Booking installations and repairs while keeping customers updated and well-informed
• Providing outstanding customer service both in our showroom and over the phone
• Assisting walk-in customers with product enquiries and guiding them through suitable options
• Managing customer payments and maintaining accurate records across internal systems
• Promoting our range of products and supporting the sales process within the showroom
• Handling day-to-day administration and supporting the wider team
• Problem solving on the go to keep jobs running smoothly and on schedule

About you:

• Naturally organised and enjoy being the go-to person who keeps everything on track
• Thrive in a busy environment and can confidently multitask without losing attention to detail
• Strong memory and can retain and manage high volume of information
• Stay calm under pressure and adapt easily when plans change
• Confident engaging with customers and comfortable discussing their requirements
• Bring a positive, can-do attitude and a sense of humour to the team
• Strong computer skills are essential (experience with Mobile Agenda and Accredo is an advantage)
• Previous experience in coordination, customer service, or showroom/sales support is highly regarded

In return, the successful applicant will receive training, the chance to be a part of a fun, supportive and fast-paced team environment.

Days of work: Monday to Friday 8:00am – 5:00pm

If you think you have what we are looking for, please send your CV and covering letter to:

Caroline Yee – Area Manager

[email protected]

Applicants must have NZ residency or a valid NZ work visa.