Installation Manager

Lead the successful delivery of security installation projects from start to finish.

Scutum is seeking an experienced Installation Manager to oversee the successful delivery of installation projects from commencement through to completion. Reporting to the Managing Director, you will be responsible for ensuring projects are delivered on time, within budget and to the highest standards of quality and customer service.

Working closely with clients, engineers and internal stakeholders, you will coordinate resources, manage project timelines, oversee documentation and ensure engineers are fully prepared for site attendance. This is a key role for an organised and commercially aware individual who enjoys balancing operational delivery with client engagement and project control.

The successful candidate will be confident managing multiple projects simultaneously, building strong client relationships and driving efficiency across engineering teams to maximise productivity and project profitability.

Responsibilities

• Programme works in line with client timescales and available resources.
• Agree project start dates with clients and ensure all required materials are ordered and delivered to meet installation schedules.
• Act as a key point of contact for clients throughout the project lifecycle, providing updates and managing expectations.
• Liaise with site engineers to ensure a clear understanding of project requirements, specifications and timescales.
• Ensure engineers are fully prepared prior to attending site, including:
  • Layout drawings
  • Equipment details
  • Project timescales
  • Risk Assessments and Method Statements where required
  • Health & Safety checklists
• Arrange overnight accommodation where required.
• Manage project variations, ensuring all changes are priced, agreed with the client, actioned and recorded.
• Ensure unused materials are returned to stores and correctly recorded on internal systems.
• Collect and review all project completion documentation, including Commissioning Certificates, Service Level Agreements, Keyholder Details and As-Fitted Drawings.
• Manage engineer deployment and utilisation to maximise efficiency and productivity throughout the working week.
• Review project costings and invoicing to ensure all labour, materials and variations are charged correctly.
• Conduct site audits in line with NSI standards and company requirements.
• Attend and contribute to operational and project meetings as required.
• Review and action outcomes from monthly Health & Safety audits.
• Monitor material wastage and implement corrective actions where necessary.
• Continuously review project delivery methods to improve efficiency and reduce costs.
• Provide regular progress updates to relevant managers on project status and additional works identified on site.
• Undertake any other reasonable duties required to support the business.

Experience

• Proven experience managing projects from commencement through to completion within a fire or security environment.
• Experience planning workloads, scheduling resources and managing field-based engineers.
• Strong client-facing experience with the ability to build professional relationships, manage expectations and communicate effectively at all levels.
• Experience coordinating installation projects to strict deadlines whilst maintaining quality and budget controls.
• Proven ability to manage project documentation, handovers and completion records.
• Experience managing project variations, additional works and associated commercial processes.
• Strong understanding of resource planning, material management and engineer utilisation.
• Experience reviewing project costs and supporting accurate invoicing processes.
• Good understanding of Health & Safety requirements within a site-based environment.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• Strong communication, problem-solving and stakeholder management skills.
• Commercial awareness with a focus on efficiency, profitability and customer satisfaction.

Scutum is a single-source provider of world class fire and security solutions, protecting the assets, property, staff and data of leading UK and Ireland organisations for over 35 years.

Supporting businesses across the UK, Europe and the United States with integrated safety and security solutions that protect what matters most and enable long-term success. We transform security into a driver of trust, resilience and sustainable growth.

Scutum UK & Ireland Ltd
St Ann's House, St Ann's Road, Chertsey, Surrey, KT16 9EH