INSTALLATION SUPERVISOR / SERVICE TECHNICIAN

Installation Supervisor/Service Technician

The Third Estimate

Are you a hands-on construction professional who takes pride in delivering an exceptional finished product?

The Third Estimate is looking for a Installation Supervisor/Service Technician to oversee job sites, support installation crews, perform final quality inspections, and ensure every homeowner receives a five-star experience.

This role is ideal for someone who thrives in the field, enjoys solving problems on the spot, and has the confidence to lead crews, communicate with homeowners, and handle minor service repairs when needed.

You’ll be the final set of eyes on every project, making sure workmanship meets our standards and that every install is completed with excellence.

What You’ll Do

Supervise active job sites and installation crews to ensure projects stay on schedule and meet company quality standards
Conduct final walkthroughs and inspections with homeowners, ensuring complete satisfaction before job closeout
Perform roof rejuvenation services, along with minor service repairs, punch-list work, and adjustments related to roofing, siding, gutters, windows, and doors
Serve as the field liaison between the homeowner, installers, and production team
Review project scopes, installation details, and production plans to ensure crews have everything needed for success
Pick up and deliver job materials, supplies, and equipment as needed to support installation crews and project completion
Identify and resolve field issues quickly to prevent delays or callbacks
Document job progress, repairs, and completed work through photos, videos, and written notes using tools like CompanyCam
Communicate any additional damage, repair opportunities, or change-order needs to the appropriate internal teams
Collect final paperwork, completion photos, and customer sign-offs
Maintain a clean, safe, and professional job site environment
Ensure all job data, notes, and updates are accurately entered into Salesforce
Respond promptly to homeowner and internal team communication
Support the production and project management teams with any additional field needs

What Makes You a Great Fit

3+ years of residential exterior construction experience
Strong background in roofing, siding, gutters, windows, or doors
Experience supervising job sites, crews, or subcontractors
Ability to confidently speak with homeowners and manage expectations professionally
Skilled at troubleshooting installation issues and handling minor repairs independently
Highly organized with strong attention to detail
Comfortable climbing ladders, working at heights, and navigating varying roof pitches
Able to lift 50+ lbs and work in changing weather conditions
Familiarity with CRM systems, Salesforce, and mobile documentation apps
Dependable, punctual, and able to take ownership of job completion

Why This Role Matters

This is one of the most important positions on our team.

You are the person who ensures the homeowner’s project crosses the finish line successfully. Your leadership in the field directly impacts customer satisfaction, online reviews, crew accountability, and the reputation of The Third Estimate.

If you love being in the field, solving problems, leading people, and taking pride in a flawless finished product, this role is for you.

Requirements

Valid driver’s license with a clean driving record
Ability to travel between job sites throughout the region
Strong working knowledge of exterior remodeling systems and repair methods

Equal Opportunity Employer

The Third Estimate is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace built on respect, integrity, and opportunity for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic protected by law.

Pay: From $45,000.00 per year

Work Location: Hybrid remote in Fairview Park, OH