Installation Technician

Title: Installation Technician

Primary Focus Areas:  Product Deployment - Technology

Direct Leader: Manager of Tech Installation

Job Description:

The Game Technology department is responsible for technical production, installation (deployments), and development. The Installation Technician has the integral responsibility of Delivering Epic Interactive Experiences to our guests through the successful installation of our product. This role will work closely with Project Leadership as a resource to perform on-site prewires, installations, renovations, and other miscellaneous special projects The Escape Game performs.

Pay & Benefits:

• $16-18/hr Starting compensation based on experience

  • Regular 5 hours of weekly overtime

• Eligible for HQ Bonus

• Eligible for TEG HQ Full Time Benefits as outlined here.

• 7 Paid Holidays + 15 PTO Days (20 PTO after 5 years of service)

Hours & Schedule:

• Expected Weekly Hours: 40 - 45 while in-office, 70+ hours weekly while traveling

• Travel Expectations: Frequent (85%+ of the workload)

  • Trips are up to 23 days consecutively, 10.5 hour working days (minus break)

  • Trips are local and out-of-state. Travel is paid for by The Escape Game.

• Expected Schedule:

  • Office: Monday - Friday (day shift)

  • Installation: Monday - Friday plus weekends (Dayshift / Midshift / Nightshift - depends on installation schedule, weekend work often includes accompanying rest/off days during the upcoming workweek)

  • Emergency Travel: As needed, could include nights & weekends with extended hours

• Oncall: Yes

Job Responsibilities:

Product Deployment

• Travel on Tech Projects : Installations / Prewires / Renovations / Special Projects

• Perform Various Onsite Tasks - Examples Below

  • Run Cable

  • Terminate and Test Game Components and Control Panels

  • Terminate and Test Fire Access Control Systems and Equipment

  • Terminate and Test Audio / Video Systems

  • Terminate and Test IT Systems

  • Troubleshoot issues that arise

Job Requirements : *On the job training for skills without prior knowledge/experience*

• A love for escape rooms and interactive media

• Strong organizational and interpersonal skills

• Contagiously positive, can-do attitude

• Loves to “win”

• Strong organizational and interpersonal skills

• Strong communication skills - written, on the phone, in-person

• Proficient at spreadsheets & document creation

• General business acumen

• Ability to lift/carry up to 50 pounds individually

• Able to stand, walk, climb ladders, and navigate tight spaces for extended periods of time