Installation Technician

About Us:

Alpha Laser & Imaging, a family-owned and nationally recognized technology company located in Evansville, Indiana with customer-first focus is seeking a talented, motivated individual looking to establish a career in printing technology. Alpha Laser and Imaging has been recognized as one of the fastest growing and top places to work in our market. We are currently hiring for the position of Installation & Network Support Technician.

The Opportunity:

The Installation & Network Support Technician is responsible for equipment installations and equipment removal, the implementation of document management strategies via new equipment installations, software implementations, as well as assisting with some of the network services and training provided for customers.

Core Qualifications:

• Networking and Software management knowledge
• Skilled network device experience
• Excellent skills in installing, maintaining, and integrating network devices
• Strong proficiency in SMB, SMTP, and TCP/IP protocols
• Superior knowledge of wireless networks, routers, and network topology
• Sound time management and problem-solving abilities
• Critical thinking skills
• Must be highly self-motivated, professional, friendly, outgoing and have the ability to work independently
• Strong drive to meet and exceed goals
• Ability to build relationships with customers and listen to their needs
• Strong communication skills, written and verbal
• Exceptional attitude
• Current Valid Driver’s License

Job Responsibilities:

· Unboxing and preparing equipment for installation

· Installation process of equipment including copiers, printers, wide format and production equipment

· Technical set up and troubleshooting

· Provide equipment training on site with customers

· Best practices around refurbishing equipment

· Helpdesk/Print/Scan Tickets

· Heavy lifting required

· Communicate effectively with admin team on installation schedule and process

· Operating box truck and other company vehicles as needed

Entry Level / Full Time / Information Technology Services

Benefits

401(k)

Dental Insurance

PTO

Paid Holidays

Benefit Conditions:

We are a drug free workplace and require employment drug screening for job eligibility. Waiting period may apply.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Paid time off
• Retirement plan

Work Location: In person