Installer / Driver

Job Purpose/Scope -

• The Installer is responsible for ensuring effective communication between Operations Manager and Installer team. They are to ensure that customer events, conventions, and other orders are organized and delivered with efficiency, setting and meeting company/customer standards. There is a responsibility to maintain the company image as the face that the customer sees delivering their order.

Tasks, Duties, Responsibilities –

Installers’ duties are as follows, but not limited to:

• Pull and manage event orders with designated team, setting examples for the rest of the team to abide by. Review work orders, pull inventory, and deliver event orders with complete accuracy, ensuring that all product and inventory for event/order is together before leaving property.
• Assist management with inventory checks within warehouses or greenhouses. Ensures that team is accurately reporting inventory and maintaining safety standards.
• Meet with Operations Team to understand and review upcoming orders in full. Confirming details or information that may need to be confirmed ahead of time or requesting information from Operations Team.
• Maintaining workspaces including warehouses, greenhouses, and vehicles. All spaces that installers are working within must be upheld to company expectations of cleanliness. Spaces and vehicles are to be cleaned out of any personal items or remains of event before another employee/customer are to enter that workspace.
• Confirm logistics information and expectations before leaving to deliver order. Communicating any concerns seen within order or advising on any questions that may come up.
• Communicate any discrepancies, issues, or information received from customers whilst onsite to operations team to properly address further.
• Return, clean, or organize items as needed coming back from being onsite. Must ensure that all items are being returned to their designated areas and not being left in an undisclosed or incorrect location.

Expectations -

• Maintain clean and hygienic appearance and workspace. Including wearing proper work attire, i.e. logoed shirts and proper shoes for workspace expectation.
• Maintain respectful communication with team members, management, and customers alike.
• Uphold honesty, integrity, and ethical behavior of company.
• Complete event installations, tasks, and other needs in a timely, efficient manner. Ensuring that any discrepancies or issues are being reported to management for further follow up.
• Take on ownership of an order/task and handle with proactive responses and problem-solving skills.
• Maintaining attendance by arriving at work/events/meetings on time and proactively reporting any expected absences or time off with advance notice.
• Comply with all safety and workplace guidelines. Reporting any workplace hazards or concerns that need management attention to ensure a safe environment is upheld for all.

Pay: $18.00 - $22.00 per hour

Work Location: In person