Instock Manager, Books VF - Vendor EIS VAR

Description The Amazon Books Operations Team is looking for a bright, enthusiastic, and analytical candidate with a ability to solve problems and simplify processes.

The Inventory Specialist position offers a dynamic introduction to our online retail business and a training ground for future success focused on operations and supply chain management. The Inventory Specialist supports the team that works directly with strategic vendors to help improve their success at Amazon by building and nurturing an operational partnership. The Inventory Specialist will help to create an engaging experience for our vendor partners by driving issue resolution in a timely manner. The Inventory Specialist candidate will have the opportunity to identify improvements in our vendors’ supply chains, invent solutions for improvement and pro-actively identify potential issues before they surface.

Our environment is fast-paced and requires someone who is flexible, detail-oriented, and has follow-through. This position offers an exciting introduction to a top tier global company, supply chain management and e-commerce, serving as a broad training ground for future success.

Responsibilities The Inventory Specialist role will be responsible for the following:

• Root causing and resolving operational exceptions such as out of stock products, missing site offers, supply chain disruptions, etc.
• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards.
• Developing and updating reporting focused on key operational performance indicators.
• Work Schedule would be 8am to 5pm CST (Mon-Fri).

Basic Qualifications

• 2+ years of experience in supply chain, inventory management, planning, procurement, or related operations.
• Experience working with external suppliers or vendors.
• Experience in data analysis using Excel, including Pivot Tables.
• Understanding of key instock metrics (e.g., instock rate, lost sales, weeks of cover).

Preferred Qualifications

• Experience in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes
• Experience managing competing priorities and using metrics to drive business decisions
• Experience in supply chain management, inventory planning, or demand forecasting, with a strong understanding of key instock metrics such as instock rate, lost sales, and weeks of cover.
• Experience using tools such as SQL, tableau, or similar analytics tools.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Amazon Support Services Costa Rica SRL - B20

Job ID: A10504858