Instructional Designer

About the Job

MedHeath Bill is a dynamic and rapidly growing healthcare billing services company that specializes in providing top-notch solutions to healthcare providers.

We recognize that our people are our greatest asset. The value we deliver to clients and stakeholders is a direct result of the skills, dedication, and innovation of our teams. By strategically investing in their professional growth and well-being, we not only support individual success but also strengthen the collective impact of our organization. When our people thrive, so does our business.

Perk and Benefits

• Monthly Incentive
• HMO upon regularization
• Performance Bonus
• Opportunities for promotion
• Performance Bonus
• Monthly Engagement

Your responsibilities in this role will include:

We are looking for a dynamic and creative Instructional Designer with experience in the BPO (Business Process Outsourcing) industry to join our Learning & Development team. In this role you will be responsible for:

·         Needs Analysis: Assess target audiences, identify performance gaps, and define learning objectives in collaboration with SMEs

·         Instructional Design: Develop engaging and structured course designs using models such as ADDIE (Analysis, Design, Development, Implementation, Evaluation)

·         eLearning Development: Create interactive modules, quizzes, simulations, and multimedia elements (videos, graphics, etc.) with available tools

·         Project Management: Plan, scope, and manage eLearning projects end-to-end, ensuring timely delivery and effective use of resources

·         Content Development: Write and edit facilitator guides, training aids, technical documents, and other instructional materials

·         LMS Administration: Manage course uploads, user enrollment, reporting, and troubleshooting within the Learning Management System

·         Collaboration: Work closely with SMEs, stakeholders, and other designers to ensure accuracy and alignment with objectives

·         Evaluation & Testing: Design assessments to measure effectiveness and conduct usability testing for continuous improvement

Our Minimum Requirements

·         Technical: Proficient in rapid eLearning tools, multimedia software, and LMS platforms

·         Instructional Design: Strong knowledge of ADDIE and related frameworks

·         Multimedia: Skilled in creating and integrating graphics, audio, and video

·         Project Management: Experienced in handling timelines, deliverables, and cross-team collaboration

·         Analytical: Strong ability to assess training needs, evaluate impact, and resolve issues

·         Communication: Excellent written and verbal communication, particularly in working with SMEs and presenting solutions

·         Must be willing to work on a graveyard shift

·         Must be willing to work onsite in Eastwood City, Libis