Instructional Designer

Job Title: Instructional Designer

Location: PH

POSITION SUMMARY

Reporting to the Director of Enablement, the Instructional Designer serves as a key contributor to MEDVA’s learning and development strategy. This role is responsible for designing, developing, and maintaining high-quality enablement materials that support both internal teams and client-facing programs. The Instructional Designer partners closely with subject matter experts to create engaging, scalable learning experiences that drive performance and consistency across the organization.

ESSENTIAL JOB FUNCTIONS

Instructional Design and Content Development:

1. Design and develop instructional materials including e-learning modules, manuals, videos, and assessments

2. Create storyboards, scripts, and structured course outlines for learning programs

3. Translate complex information into clear, engaging, and learner-focused content

4. Develop interactive learning experiences using authoring tools such as Articulate and Thinkific

5. Ensure all content aligns with MEDVA’s operational goals, branding, and client expectations

Collaboration and Enablement Support:

1. Partner with subject matter experts across departments to gather and validate content

2. Support the Director of Enablement in building standardized onboarding and training programs

3. Align learning materials with Core and Strategic service models and workflows

4. Contribute to ongoing enablement initiatives across Client Services, Sales, and Operations

Evaluation and Continuous Improvement:

1. Evaluate training effectiveness through feedback and performance data

2. Revise and optimize content based on learner outcomes and business needs

3. Maintain and update existing training materials to ensure accuracy and relevance

4. Stay current on trends in instructional design, learning technologies, and AI-enabled learning tools

EDUCATIONAL/EXPERIENCE REQUIREMENTS

1. Bachelor’s degree required

2. 3+ years of experience in instructional design, e-learning development, or corporate training

3. Experience supporting remote or distributed teams preferred

4. Experience working with LMS platforms and digital learning environments

SKILL REQUIREMENTS

1. Proficiency in e-learning authoring tools and LMS platforms

2. Strong Microsoft Office skills including PowerPoint, Word, Excel, and Teams

3. Excellent communication and project management skills

4. Ability to simplify complex concepts into clear, actionable learning content

5. Strong attention to detail and content quality

6. Familiarity with multimedia design including audio, video, and graphics

7. Ability to manage multiple projects and meet deadlines in a fast-paced environment

PREFERRED QUALIFICATIONS

1. Experience in corporate training or higher education

2. Knowledge of UX/UI principles for learning design

3. Familiarity with the AGES model for instructional design

4. Certification in instructional design or e-learning tools

PERFORMANCE EXPECTATIONS

1. Deliver high-quality training materials on time and align with business priorities

2. Improve learner engagement and training completion rates

3. Support scalable onboarding and enablement programs across teams

4. Maintain accuracy and consistency of all training content

5. Contribute to continuous improvement of MEDVA’s enablement function