Instructional Designer

Key Responsibilities & Accountabilities

Learning Analysis & Performance Consulting

• Analyze business requests to identify root causes, performance gaps, learner needs, and desired business outcomes.
• Consult with stakeholders and SMEs to determine whether learning is the appropriate solution and recommend the most effective intervention.
• Translate business requirements into measurable learning objectives and success metrics.

Creative Learning Experience Design

• Conceptualize and visualize engaging learning experiences that enhance learner adoption, retention, and performance.
• Design innovative learning journeys using storytelling, scenarios, simulations, microlearning, performance support, and experiential learning techniques.
• Select the most appropriate learning modality based on audience needs, complexity, risk, and business impact.

AI-Enabled Learning Development

• Utilize AI-powered tools such as Copilot and modern learning technologies to accelerate content development and increase design efficiency.
• Apply effective prompting techniques and human judgment to ensure learning solutions are accurate, relevant, and learner-focused.
• Continuously explore emerging technologies to improve learner experiences and development practices.

Learning Solution Development

• Develop instructional materials including learning blueprints, storyboards, scripts, participant guides, job aids, assessments, presentations, and digital learning assets.
• Collaborate with multimedia developers and stakeholders to create high-quality learning experiences.

Measurement & Continuous Improvement

• Design assessments and evaluation mechanisms to measure learning effectiveness.
• Utilize learner feedback and data insights to continuously improve learning solutions.
• Recommend enhancements based on performance outcomes and learner behavior.

Stakeholder Collaboration

• Partner with SMEs, business leaders, and project teams to ensure alignment between learning initiatives and organizational goals.
• Effectively communicate design recommendations and learning strategies to stakeholders.

Professional Development

• Stay current on learning science, instructional design trends, AI advancements, and emerging learning technologies.
• Continuously develop skills in learning experience design, performance consulting, creativity, and innovation.

Critical Success Factors

The ideal candidate demonstrates:

• Strong analytical thinking
• Curiosity and learning agility
• Ability to connect business problems to learning solutions
• Creative visualization and storytelling skills
• Learner-centric design mindset
• Effective use of AI tools to enhance productivity
• Strong communication and stakeholder management
• Continuous improvement mindset

Skills & Competencies

Core Competencies

• Learning Needs Analysis
• Instructional Design
• Learning Experience Design (LXD)
• Storytelling & Scenario Design
• Design Thinking
• Performance Consulting
• Stakeholder Management
• Communication & Facilitation

Digital & AI Skills

• Microsoft Copilot
• Articulate Storyline/Rise or equivalent tools
• GenAI-enabled content creation platforms
• Multimedia and interactive learning tools
• Learning Management Systems (LMS)

Behavioral Competencies

• Creativity
• Critical Thinking
• Problem Solving
• Innovation
• Adaptability
• Attention to Detail
• Collaboration