Instructor Manager

About AVO Training Institute

For over 60 years, AVO has been committed to developing skilled professionals, promoting electrical safety, and advancing industry’s best practices. As a globally recognized leader in electrical training, AVO combines expert instruction, hands-on learning, and real-world application to prepare professionals for success in today's evolving electrical industry.

Position Summary

The Instructor Manager provides strategic leadership and direction for AVO's instructor team, ensuring the delivery of engaging, technically accurate, and industry-leading training programs. This individual is responsible for coaching and mentoring instructors, maintaining instructional standards, driving continuous improvement initiatives, and supporting curriculum and training equipment development. Success in this role requires exceptional leadership, communication, and organizational skills, as well as the ability to balance people management with operational effectiveness.

Key Responsibilities

• Promote a culture of respect, engagement, and inclusivity by creating an inviting and supportive atmosphere for all Dallas employees and students.
• Act as the primary resource for technical and operational questions, ensuring effective communication, issue resolution, and coordination across training programs.
• Provide leadership, coaching, and performance management for instructors to drive instructional quality, professional development, and continuous improvement in training outcomes.
• Review all AVO newly developed/updated course content for clarity and accuracy.
• Oversee Day One onboarding and final-day course activities for all host, on-site, and virtual courses, ensuring operational readiness, student engagement, and successful course completion.
• Oversee instructor scheduling, training resource allocation, and instructional assignments to optimize utilization, maintain course coverage, and support business objectives.
• Ensure training materials align with current industry standards and best practices.
• Monitor and evaluate weekly student feedback surveys to ensure instructor effectiveness, course quality, and adherence to AVO instructional standards and expectations.
• Partner with cross-functional teams across AVO to evaluate, develop, and enhance curriculum, training materials, and instructional delivery methods, ensuring alignment with industry standards, customer needs, and organizational objectives.
• Assign/track Instructor content development and facility project progression.
• Partner with Megger recruitment teams to review, interview, and evaluate instructor candidates, ensuring alignment with organizational needs, technical qualifications, and instructional standards.
• Conduct performance evaluations and provide coaching for continuous improvement.
• Review and approve all Instructor travel and expense reports.
• Act as an SME with client calls to better assist in course sales.
• Oversee instructor recruitment, onboarding, and ongoing professional development.
• Ability to fill instructional coverage gaps by providing classroom and laboratory instruction during instructor absences or periods of increased demand.
• Promote a culture of safety, quality, and accountability within the instructional team.
• Collaborate with senior leadership to identify and implement new training programs and revenue-generating opportunities.
• Ability and willingness to travel up to 25% annually, based on business and training needs.
• Any other duties and responsibilities tailored to the growth and success of AVO Training Institute.

Qualifications

• Related Electrical Engineering, Technical Education, or related field (or equivalent experience).
• Experience in technical training, instructional delivery, or adult learning.
• Minimum of 10-20 years of progressive experience in electrical maintenance, power systems, electrical testing, or related disciplines, with a strong foundation in safety and industry best practices.
• Previous supervisory, leadership, or management experience required, including responsibility for employee development, performance management, workforce planning, and operational execution.
• Demonstrates strong technical aptitude and proficiency with Microsoft Office applications, including Outlook, PowerPoint, Word, and Microsoft Teams, as well as the ability to learn and effectively utilize expense management, financial, and other business systems.
• Strong knowledge of electrical substation equipment, safety standards, and electrical fundamentals.
• Familiarization with NETA, NFPA 70E, NFPA 70B, IEEE, OSHA, ASTM, ANSI etc.
• Demonstrate the ability to communicate clearly and professionally across various organizational levels through verbal and written communication.
• Proven ability to lead, motivate, and develop high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.

Why Join Us

AVO Training Institute offers a professional, collaborative environment where employees are empowered to grow, innovate, and make a meaningful impact. Join us in shaping the future of the electrical workforce by leading a team committed to safety, technical excellence, workforce development, and continuous improvement. At AVO, you'll have the opportunity to influence industry standards, develop the next generation of electrical professionals, and contribute to a culture of learning and operational excellence.