Instrument Repair Technician

About Us

Ted Brown Music is a family owned and operated one stop music source. Our doors opened in 1931, and we continue with a 95-year-old tradition, facilitating musical needs. We are a local company with locations in Tacoma, Puyallup, Richland, Yakima, Silverdale and Seattle. We offer a rewarding career complete with competitive pay, healthcare benefits, 401(k) plan and generous employee discount privileges.

Make a Difference Through Music

At Ted Brown Music, we believe music makes life better. Our repair technicians play an important role in helping musicians keep their instruments in great condition and ready to perform.

We’re looking for an Instrument Repair Technician who takes pride in quality craftsmanship, enjoys solving technical problems, and is passionate about helping musicians. If you enjoy working with your hands, diagnosing instrument issues, and delivering excellent results, we’d love to hear from you.

What You'll Do

• Inspect, diagnose, repair, and maintain musical instruments.
• Perform routine maintenance, adjustments, restorations, and component replacements.
• Test completed repairs to ensure instruments meet quality and performance standards.
• Prepare repair estimates and communicate repair recommendations to customers and store staff.
• Complete repair work efficiently while meeting customer commitments and production expectations.
• Maintain accurate repair tickets and documentation.
• Keep tools, equipment, and your work area clean, organized, and safe.
• Collaborate with other technicians and store team members to support department goals.

What We're Looking For

• At least 3 years of professional musical instrument repair experience in a retail, repair shop, or comparable environment.
• Demonstrated ability to diagnose, repair, and maintain musical instruments independently.
• Strong troubleshooting skills and knowledge of instrument construction and repair techniques.
• Attention to detail and pride in quality workmanship.
• Ability to manage multiple repairs, meet deadlines, and maintain accurate documentation.
• Professional communication and customer service skills.
• Ability to work independently and collaboratively as part of a team.

Musical instrument repair experience is required. Candidates with relevant technical experience and a strong interest in learning instrument repair are encouraged to apply.

Physical Requirements

This position requires the ability to work with hand tools and specialized equipment, stand or sit for extended periods, and lift or move instruments and supplies as needed.

Compensation

This position offers a commission-based pay structure tied to repair production and collected labor revenue. Additional details regarding the commission structure will be provided during the application process.

Job Type: Full-time

Pay: $20.00 per hour

Work Location: In person