Nirmal Industrial Controls
Instrumentation Engineer
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹400,000 – ₹650,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
7 September 2026
What they need
Role & responsibilities
Maintain accurate documentation of service transactions and customer interactions
Resolve customer complaints regarding after-sales service issues
Provide technical assistance and support to customers
Coordinate service requests and manage service delivery timelines
Communicate effectively with customers to understand their needs and requirements
Collaborate with internal teams to ensure timely and efficient service delivery
Identify opportunities for service improvements
Preferred candidate profile
Problem-solving and decision-making abilities
Communication and interpersonal skills
Proficiency in customer service software and CRM systems.
Ability to work independently and as part of a team
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