Insurance Administrator

Insurance Administrator

Full Time Permanent | Tamworth

Your new companyWork with a well-known general insurance brand as an Authorised Representative Service Assistant and join the team on a permanent basis. This rare and exciting opportunity will allow you to apply your well-developed skillset within a close-knit and supportive environment. They have a strong presence & relationships throughout regional Australia.

The role will work closely with the principal authorised representative.

You will be responsible for the following

• Manage client portfolios, claims, policies, and contracts end-to-end including sales
• Communicate with clients via phone, email and face-to-face meetings to support their insurance needs
• Handle incoming and outgoing phone calls and enquiries ensuring customer satisfaction
• Process essential documents accurately and efficiently
• Assist in the renewal of insurance policies
• Follow up on any relevant payments with clients
• Other Ad-Hoc duties as required
• Ensuring compliance & industry training standards are meet as required.

What you’ll need to succeed

• Previous administration experience
• Excellent written and verbal communication and interpersonal skills
• Ability to manage large client portfolios with demonstrated experience
• Ability to liaise with key stakeholders and assist when required
• Intermediate-advanced computer skills with the ability to use multiple systems effectively
• Strong attention to detail, organisation, and innovative thinking skills
• Ability to work independently as well as within a team
• Previous experience within Insurance is highly desirable

Successful candidate must be willing to obtain a relevant industry qualification (T2 – General Insurance Compliance – General Advice)

What you’ll get in return
You will enjoy a supportive and rewarding environment where modern tools and technology will be provided to you. Salary will be dependent on experience and you will have availability to maintain a healthy work, life balance.

What you need to do now
If you’re interested in this role, contact Brett Johns on [0418 920 102](tel:0418 920 102) or email your resume to [email protected]

Closing date: Friday September 18, 2026.