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Insurance Agent and Customer Service Representative

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Insurance Agent and Customer Service Representative

AAA The Auto Club Group

Insurance Agent and Customer Service Representative

3 months ago

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Important information


Contract type:

Permanent

Salary:

$62,000 – $95,000 / year

Location:

Brighton, MI 48116, USA

Work mode:

Onsite

Published on:

7 August 2026

What they need


Job Overview
We are seeking a dedicated and enthusiastic Sales and Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist with inquiries, resolve issues, and ensure customer satisfaction while promoting our products and services. The ideal candidate will possess strong communication skills and a passion for helping others.

Responsibilities

  • Provide outstanding customer service by addressing inquiries and resolving issues promptly.
  • Utilize service skills to handle customer concerns effectively.
  • Assist with retail sales and provide product recommendations based on customer needs.
  • Call potential customers as needed to obtain 4 quotes per day.

Qualifications

  • Proven experience in customer service or related fields such as retail sales or insurance sales.
  • Excellent analysis skills to assess customer needs and provide tailored solutions.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Property and Casualty License within 30 days.
  • Previous experience in telemarketing or sales is an advantage. Join our team today and contribute to creating positive experiences for our customers while enhancing your professional skills!

Job Type: Full-time

Pay: $62,000.00 - $95,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Paid time off

Work Location: In person

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