Insurance BA

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Insurance BA

Position: Business Analyst

Experience: 4 -10 Years

Category: Software Development/ Engineering

Shift: General

Main location: Bangalore/Hyderabad/Chennai

Position ID:

Employment Type: Full Time

Education Qualification: Bachelors degree in computer science or related field or higher with minimum 4 years of relevant experience.

Position Description

We are looking for an experienced Insurance Business Analyst with strong Property & Casualty (P&C) Insurance domain knowledge. The ideal candidate will have excellent verbal and written communication skills and be confident in facilitating requirements discussions and working closely with business stakeholders, Product Owners, Development, and QA teams.

The candidate should be comfortable working independently, taking ownership of deliverables, proactively identifying issues, and ensuring clear communication and seamless handoffs between offshore and onshore teams.

Responsibilities

• Gather, analyze, document, and validate business and functional requirements.
• Facilitate requirement-gathering sessions, workshops, and stakeholder discussions.
• Collaborate closely with Business Stakeholders, Product Owners, Developers, and QA teams.
• Translate business requirements into clear user stories, functional specifications, and acceptance criteria.
• Support development and QA teams throughout the SDLC by clarifying requirements and resolving questions.
• Identify dependencies, risks, gaps, and issues and proactively communicate them to stakeholders.
• Ensure effective communication, documentation, and handoffs between offshore and onshore teams.
• Provide regular updates on progress, risks, and deliverables.
• Participate in requirement reviews, backlog refinement, sprint planning, demos, and other Agile ceremonies.
• Maintain meaningful overlap with the onshore team, including availability until approximately 2:00 PM ET.

Must Have

• Strong experience as a Business Analyst in the P&C Insurance domain.
• Good understanding of P&C insurance processes, products, and business workflows.
• Proven experience in requirements gathering, analysis, documentation, and validation.
• Excellent verbal and written communication skills.
• Strong stakeholder management and collaboration skills.
• Ability to confidently lead/facilitate requirement sessions and discussions.
• Experience working with Product Owners, Development, and QA teams.
• Experience writing user stories, acceptance criteria, functional requirements, and process flows.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently and proactively manage assigned responsibilities.
• Willingness to maintain required overlap with the onshore team until approximately 2:00 PM ET.

Good to Have

• Experience working in an Agile/Scrum delivery environment.
• Experience with insurance policy administration, claims, billing, or underwriting processes.
• Familiarity with insurance applications and end-to-end P&C business processes.
• Experience with tools such as Jira, Confluence, Visio, or similar BA/documentation tools.
• Experience working with distributed/onshore-offshore delivery teams.
• Strong experience with process modeling and business workflow documentation.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Life at CGI:

It is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons

Come join our team, one of the largest IT and business consulting services firms in the world