Insurance Biller/Treatment Coordinator

Front Desk Administrator Moxy Dental & Airway is seeking a friendly, organized, and patient-focused Front Desk Administrator to join our growing team. As the first point of contact for our patients, you will play a critical role in creating a positive patient experience while supporting the day-to-day operations of our front office. We are looking for a dependable professional who is passionate about customer service, highly organized, and comfortable working in a fast-paced dental environment.

Position Details Position: Front Desk Administrator

Employment Type: Full-Time

Schedule: Tuesday – Friday

Compensation: $20–$28 per hour, depending on experience

Benefits: Available for eligible full-time employees

Essential Duties And Responsibilities Welcome and check in patients with a professional and friendly demeanor.

Answer incoming phone calls and assist patients with scheduling, questions, and requests.

Schedule appointments and manage patient recall systems to support office productivity.

Verify and update dental insurance information and benefits.

Present treatment plans and discuss financial arrangements with patients.

Collect payments and process transactions at the time of service.

Scan, organize, and maintain patient records and documentation.

Coordinate communication between patients, providers, and outside specialists.

Maintain accurate patient information while adhering to HIPAA and confidentiality standards.

Assist with general administrative and front office duties as assigned.

Qualifications Required Minimum of 2 years dental insurance and billing experience

Treatment coordination and treatment presentation experience

Strong customer service and interpersonal skills.

Excellent verbal and written communication abilities.

Strong organizational skills and attention to detail.

Ability to multitask and prioritize responsibilities in a busy office setting.

Experience with appointment scheduling, insurance verification, and patient collections.

Proficiency with computers and standard office software.

Preferred Experience with Eaglesoft practice management software.

Knowledge of dental terminology and insurance processes.

What We Offer

Competitive Compensation Supportive and collaborative team environment

Opportunity to grow within a patient-centered practice

Stable full-time schedule Meaningful work helping patients improve their oral health and overall well-being

If you are a motivated, patient-focused professional who enjoys creating exceptional experiences and keeping a dental office running smoothly, we encourage you to apply.