Insurance Client Manager

Benefits:

• Work-From-Home
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Independent Insurance Services Agency | Troy, MI

Put Your Commercial Insurance Experience to Work

Are you an experienced insurance professional who takes pride in providing exceptional client service and building long-term relationships?

Independent Insurance Services Agency is looking for a licensed and experienced Insurance Client Manager with a strong background in commercial lines insurance. This is a great opportunity for someone who understands the commercial insurance process, enjoys working directly with clients, and can confidently manage accounts from day to day.

We offer a part-time, work-from-home schedule along with a supportive team environment where your experience and knowledge are valued.

What You'll Do

As an Insurance Client Manager, you'll serve as a trusted resource for existing commercial clients and help ensure their accounts are well-managed and their insurance needs are being met.

• Manage and service commercial insurance accounts.
• Market insurance policies when appropriate.
• Build and maintain strong client relationships.
• Handle policy changes, renewals, billing questions, claims support, and coverage inquiries.
• Review accounts and identify changing client needs.
• Explain coverage options and policy details clearly to clients.
• Identify opportunities for account rounding and additional coverage.
• Process policy updates accurately and maintain organized records.
• Communicate with clients by phone, email, and other appropriate channels.
• Work closely with the agency team to provide a seamless client experience.
• Proactively follow up with clients and carriers as needed.

What We're Looking For

Required:

• Active Property & Casualty insurance license.
• Previous insurance agency experience required.
• Commercial lines insurance experience required.
• Strong understanding of commercial insurance products, coverages, and policy servicing.
• Ability to work effectively in a part-time, work-from-home environment.

Ideal Candidate:

• 5+ years of insurance agency experience preferred.
• Excellent communication and customer service skills.
• Highly organized and detail-oriented.
• Proactive problem solver.
• Comfortable managing multiple accounts and priorities.
• Experienced with agency management systems and computer applications.
• Self-motivated and able to work independently.
• Team-oriented and collaborative. Confident discussing insurance coverage and identifying client needs.

Why Join Us?

• Part-time work-from-home flexibility
• Competitive base salary
• Performance-based bonus opportunities
• Supportive and collaborative agency environment
• Ongoing training and professional development
• Opportunity to build lasting client relationships
• Career growth opportunities
• Your commercial insurance experience is valued and appreciated

Ready for Your Next Opportunity?

If you're a licensed insurance professional with commercial lines experience who enjoys working with clients and wants the flexibility of a part-time remote position, we'd love to hear from you.

Apply today and bring your commercial insurance expertise to Independent Insurance Services Agency!

This is a remote position.