Insurance Coordinator

About the Role

We are seeking a dedicated and highly organized Insurance Coordinator to become a vital part of our branch operations. This role is ideal for a detail-oriented professional with a passion for delivering outstanding client support and ensuring efficient policy administration.

As an Insurance Coordinator, you will play a key role in managing the complete lifecycle of insurance policies—from issuance and documentation to client servicing and coordination. You will also support business development efforts by promoting our full range of non-life insurance products and ensuring a smooth, professional experience for our valued clients.

Key Responsibilities

Policy Administration

• Facilitate issuance of policies, endorsements, and business transfers
• Ensure completeness and accuracy of all required documentation

Lifecycle Management

• Encode policy details into the system accurately
• Maintain organized client files and records
• Ensure timely release and delivery of policy documents

Client Support

• Professionally handle telephone, email, and walk-in inquiries
• Provide accurate product information and assist with client concerns

Sales & Business Development

• Engage prospective clients and present available products and services
• Prepare customized proposals, cover notes, and quotations
• Support client retention and relationship-building efforts

Reporting & Coordination

• Prepare and submit required branch reports
• Coordinate with the Branch and Head Office to facilitate approvals and resolve concerns

Qualifications and Skills Must-Have Qualifications

• Graduate of any 4-year Bachelor’s degree course
• At least 6 months of relevant work experience

What Makes You a Great Fit

• Detail-Oriented: Ensures accuracy in documentation and data entry
• Excellent Communicator: Strong verbal and written communication skills
• Customer-Focused: Committed to delivering professional and responsive service
• Highly Organized: Able to manage multiple tasks, prioritize effectively, and meet deadlines
• Problem-Solver: Capable of addressing and assisting in resolving operational concerns
• Team Player: Works collaboratively to achieve branch goals
• Eager to Learn: Willing to develop technical knowledge in non-life insurance products

About us:

Malayan Insurance Co., Inc. is one of the leading non-life insurance providers in the Philippines, known for its strong industry presence, financial stability, and commitment to service excellence. With decades of experience, we continue to deliver reliable insurance solutions that protect our clients’ assets and support their financial security.

Job Type: Temporary

Pay: Php16,425.00 - Php17,000.00 per month

Work Location: In person