Insurance Customer Service

Job Overview

Put your skills to better use. Karen Lyles-Farmers Insurance Agency in INDIANAPOLIS, Indiana, is looking for an individual with experience in the insurance industry to join our team as a Full-Time Account Manager. You will be responsible for managing customer relationships. Your ability to build rapport will be necessary as you work closely with your customers to understand their business and personal needs to offer valuable options. You will also be responsible for following up with customers to help ensure satisfaction. If you have proven experience as an account manager, we want to hear from you. Apply today!

The pay range for this position is $13-$16 per hour, based on prior experience. This base rate is combined with commission and bonuses, providing additional earning potential on top of the hourly wage.

In this position, we expect a 40-hour work week, with flexible days to accommodate your schedule. However, working hours are from 8 AM to 5 PM, Monday through Friday are required.

Salary Range: $27,040.00 - $33,280.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)
Flexible Schedule
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Bonus Opportunities
Appreciation Lunches and Outings
Family Friendly-Family Focused
Annual/Monthly Performance Review
Paid Holidays

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Spelling and Grammar skills.
• Problem-Solving Capabilities.
• Property & Casualty License (desired, but not required)

Responsibilities

• Develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.

About Us

Welcome to Karen Lyles-Farmers Insurance Agency, where we prioritize protection and peace of mind. Join our team to make a difference in the lives of our clients by offering top-notch insurance solutions. Embrace a warm and inviting work environment that fosters growth and community. Develop your career in the dynamic world of insurance with us.