Insurance Customer Service Representative

Job Overview

Our office is growing fast and we need People who we can learn and think on their feet! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessary, but is a great way to connect with customers at the start of your new position!?

Apply for the position today by completing the form and completing the assessment.

Salary Range: $35,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Licensing Assistance

Requirements

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Property & Casualty License (Does not have to be licensed currently)

Responsibilities

• Process customer policy change requests.
• Complete customer reviews and discover cross-sell opportunities.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for our Financial Specialist to meet prospective customers.
• Responds to all inquiries, service requests, and sales requests within specified time frame.

About Us

Lengal Financial Agency

Our Agency is located in Columbus, OH specializing in Home, Life, and Auto insurance products. We care about our clients, and it shows in our results, as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always put the customer first. Apply to our team today!