Insurance Customer Service Representative

COMPANY OVERVIEW

We are a dynamic growing insurance agency that offers competitive compensation and benefits along with tremendous opportunities for personal and professional growth. The team at Town & Country Insurance is professional, friendly and helpful! We are proud to be recognized as a Trusted Choice agency and have grown to become one of the largest insurance providers in Iowa.

The ROLE

The Multi-Line Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. This role will provide current clients and prospects with quality service and assist the agency with prospecting and sales activities.

SKILLS

• Highly professional with unquestionable integrity and moral character

• Attention to detail

• Ability to communicate effectively across a diverse organization and client base

• Ability to prioritize, be flexible, respond to change environments

• Strong listener and works well with people

• Ability to work in a fast-paced environment

• Service oriented and self motivated

Insurance license is required, but you will have the opportunity to obtain once you join the team at Town & Country Insurance.

PERKS OF JOINING TOWN & COUNTRY INSURANCE

• Five day work week

• Competitive pay and benefit package

• Professional and friendly co-workers

• Generous paid time off

• 401(k) matching

• Wellness reimbursement

Explore more reasons to join Town & Country Insurance by visiting our website at www.tcins.com

We look forward to working with you!

First State Bank/Town & Country Insurance Agency is an EO Employer - Vets/Disabled

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Education

Preferred

• High School or better

Licenses & Certifications

Required

• IOWA

Skills

Required

• Communication Skills

Behaviors

Preferred

• Team Player: Works well as a member of a group

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.