Insurance Customer Service Representative

Insurance customer service including claim submission, premium payment processing, policy changes, daily document processing, bank deposits, outgoing mail, etc.

Minimum 2 years experience.

Prefer experience with AMS360, Microsoft Word, Microsoft Outlook.

Hours are 8 to 5 weekdays. Paid holidays and vacation. Plus commission.

We offer Auto, Home, Business, Farm, Motorcycle, Motorhome, Antique Car, and life insurance.

Our main companies are Auto Owners Insurance, Foremost, Frankenmuth Insurance, Hagerty, Pioneer State Mutual, Progressive.

About us: We are an independent insurance agency with 3 locations. In business since 1980. See www.millingtonins.com for more information about us.

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused.
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused

Job Duties:

• Answer incoming customer inquiries
• Service policies for home, auto, farm, business.
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Communication method(s) used:

• Email
• Text
• Phone
• In person

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• insurance customer service: 2 years (Required)

License/Certification:

• Michigan P&C License (Required)

Ability to Relocate:

• Millington, MI 48746: Relocate before starting work (Required)

Work Location: In person