Insurance Customer Service/Sales Rep

Job Overview

** Candidate Must Obtain a Property and Casualty License To Be Considered - Licensing Assistance Provided **

The Wes Parks Agency has been proudly serving the Mississippi Gulf Coast since 1969. As a family-owned and operated business, we strive to deliver an exceptional experience for every client, every time. We offer a wide range of insurance and financial solutions tailored to meet individual needs. Our positive work environment, strong team culture, and reputation for outstanding service make us a trusted agency and a great place to build a lasting career.

We're seeking a Licensed Insurance Customer Service & Sales Representative to join our close-knit team. In this role, you'll be the voice and face of our agency, supporting customers with their insurance needs while maintaining strong, long-term relationships.

• Base pay: $14–$21 per hour, based on experience
• Paid holidays, sick leave, and PTO
• Career advancement opportunities
• Consistent Monday-Friday schedule

If you're looking to build a career in insurance with a trusted local agency that values people and performance, apply today!

Salary Range: $14.00 - $21.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Weekends Off
Paid Holidays
Paid Sick Leave

Requirements

• Candidate must obtain an active Property and Casualty License to be considered. Licensing Assistance Provided!
• Candidate must have previous experience in an office-like setting. Preferably in the insurance field but not required.
• Current insurance license preferred but not required for the "right" person
• Comfortable using computer systems and working in a digital environment
• Ability to adapt to different customer personalities and upsell policies in those situations
• Strong communication skills, both verbal and written
• Positive, personable, and solution-oriented attitude
• Ability to adapt to different customer personalities and situations

Responsibilities

• Provide professional, friendly, and efficient customer service
• Manage policy updates, coverage changes, and general account maintenance
• Handle inquiries by phone, email, and in person
• Develop insurance quotes, present tailored solutions, and close sales
• Collaborate with the team to ensure client satisfaction

About Us

Our company is a fast paced, local premier Allstate Agency specializing in Home, Life, and Auto insurance products. We take our job seriously and tailor our clients policies to fit their needs. We care, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff work incredibly well as a team and always put the customer first. Apply to our team today!