Insurance Digital & ECommerce Coordinator

The Project Manager coordinates the delivery, maintenance, and continuous improvement of digital initiatives for American Express Insurance Mexico. Working closely with internal and external teams, this role translates business needs into actionable requirements and ensures projects are delivered within agreed scope, timelines and budget.

• Bachelor’s degree in Marketing , Communications, Information Systems, or a related field .
• At least five years of relevant and proven experience in project management, preferably involving digital implementations, website operations, or e-commerce.
• Experience in insurance or financial services is a plus.
• Strong organizational and analytical skills, with attention to detail and the ability to turn findings into practical recommendations.
• Practical experience using web analytics tools, such as Google Analytics 4 or equivalent platforms, to assess website and funnel performance.
• Understanding of website measurement fundamentals, including event tracking, conversion tracking, and data validation.
• Clear communication skills and the ability to coordinate effectively across business and technical teams.
• A proactive, accountable approach to identifying opportunities, resolving issues, and following through on delivery.
• Professional English required.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.