Insurance Manager

Job Purpose

Provide group-wide leadership and strategic oversight of the complete insurance portfolio of Easy Lease Motor Cycle Rental and Easy Lease Group companies. The role owns insurance strategy, risk transfer, policy placement, renewals, claims, cost optimization, compliance and insurer/broker relationships across motor, fleet, property, liability, health, employee-related and other corporate insurance lines.

KEY ACCOUNTABILITIES OF THE ROLE

Key Responsibilities

• Develop and implement the Group insurance strategy, governance framework, policies, procedures and annual insurance plan.
• Own the complete insurance portfolio covering motorcycle/fleet, motor, property, business interruption, general/public liability, employer/workmen compensation, group personal accident, medical/health, money, equipment/machinery, cyber, D&O and other specialist covers as applicable.
• Lead motor and fleet insurance for the Group's large motorcycle and vehicle portfolio, including additions/deletions, endorsements, renewals, certificates, policy administration and coverage adequacy.
• Oversee property and asset insurance for workshops, offices, warehouses, equipment, inventory and other Group assets, including appropriate valuations and business interruption exposure.
• Manage Group medical insurance and employee-related covers in coordination with HR, including renewals, benefits, claims trends, utilization and cost management.
• Lead the end-to-end claims process, ensuring timely notification, documentation, assessment, settlement, recovery and closure; monitor high-value, disputed and aged claims.
• Lead negotiations with insurers, brokers, TPAs, loss adjusters and surveyors on premiums, deductibles, limits, exclusions, warranties, policy terms and service levels.
• Conduct insurance market benchmarking and competitive tendering to achieve appropriate coverage and commercially optimized premiums without compromising material risk protection.
• Identify, assess and monitor insurable risks across fleet, workshop, property, operations, employees, contracts and Group businesses; recommend mitigation and risk-transfer measures.
• Ensure insurance requirements arising from UAE regulatory requirements, contracts, leases, financing arrangements and business activities are appropriately addressed.
• Maintain a centralized insurance register, renewal calendar, policy/certificate repository, claims register and coverage matrix for all Group entities.
• Prepare annual insurance budgets, forecasts and management reports covering premiums, claims, recoveries, loss ratios, outstanding claims, renewals and key risk exposures.
• Establish service standards and performance expectations for brokers, insurers, TPAs, surveyors and other insurance service providers; escalate material service failures.
• Partner with Finance, Legal, HR, Fleet, Workshop, Operations, Facilities and subsidiary management to strengthen risk controls and reduce claim frequency and severity.
• Lead and develop the insurance team, set KPIs, strengthen controls and drive process improvement, reporting automation and centralized Group insurance management.
• Provide senior management with clear recommendations on material risks, policy gaps, major claims, renewal decisions, cost exposures and emerging insurance requirements.

Desired Candidate Profile

• Bachelor's degree in Insurance, Risk Management, Finance, Business Administration or a related discipline.
• Professional insurance/risk qualification (e.g., ACII, CPCU or equivalent) is an advantage.
• Strong knowledge of UAE insurance market practices and commercial insurance principles.
• 10–12+ years of relevant insurance experience, including substantial corporate/commercial insurance exposure.
• Proven Group-level ownership of multiple insurance lines and complex claims portfolios.
• Strong UAE/GCC experience with insurers, brokers, TPAs, surveyors and loss adjusters.
• Demonstrated experience in motor/fleet insurance; rental, leasing, automotive, logistics or transportation exposure preferred.
• Insurance & Risk Management
• Claims Management
• Commercial Negotiation
• Policy & Contract Review
• Financial & Cost Management
• Broker/Insurer Management
• Stakeholder Management
• Leadership & Team Development
• Analytical & Management Reporting

Problem Solving & Decision Making

• Motor, fleet, property, liability, health/medical and corporate insurance.
• Policy wording, coverage limits, exclusions, deductibles, endorsements and warranties.
• Claims assessment, negotiation, settlement and recovery processes.
• Insurance tendering, premium benchmarking and renewal negotiations.
• Risk assessment, loss analysis, claims analytics and insurance budgeting.
• Advanced Microsoft Excel and strong reporting/analytical capability.
• Ability to interpret contracts and identify insurance obligations and coverage gaps.