Insurance Operations Executive

Senior Operations Executive – Insurance

Job Type: Full-Time

Experience: 2+ Years

Location: Gurgaon

Industry: Insurance / Insurance Operations

Job Responsibilities

• Manage day-to-day insurance operations and ensure smooth process execution.

• Handle insurance policy processing, documentation, endorsements, renewals, and related transactions.

• Coordinate with customers, insurance companies, brokers, and internal teams.

• Verify policy documents and ensure accuracy of insurance-related information.

• Monitor pending cases and ensure timely closure within defined TAT.

• Resolve operational issues and customer queries effectively.

• Maintain accurate records, MIS, and daily/weekly operational reports.

• Track policy renewals, claims, endorsements, and other insurance activities.

• Ensure compliance with company policies, SOPs, and regulatory requirements.

• Support the team in achieving operational targets and maintaining service quality.

• Identify process gaps and suggest improvements to increase efficiency.

• Guide and support junior team members whenever required.

Requirements

• Graduate in any discipline; insurance/finance-related qualification will be an advantage.

• 2–5 years of experience in insurance operations or a related process.

• Good knowledge of insurance products, policy processing, and documentation.

• Strong communication and coordination skills.

• Good working knowledge of MS Excel and MS Office.

• Strong attention to detail and problem-solving ability.

• Ability to manage multiple tasks and meet deadlines.

• Good analytical and organizational skills.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• Do you have experience in Health & Motors Insurance Operation?
• How many yrs of experience do you have in Health & Motors Insurance Operation?
• Are you immediate joiner ?

Location:

• Gurgaon H.O, Gurugram, Haryana (Required)

Work Location: In person