Insurance Plan Specialist

Now Hiring: Insurance Plan Specialist

We are currently seeking an experienced Insurance Plan Specialist to support our continued growth and help us maintain excellence in service and operations. As a Insurance Plan Specialist, you'll play a vital role in safeguarding revenue, ensuring insurance information is accurate and up to date, and supporting seamless treatment planning for our patients. You’ll help reduce outstanding A/R and ensure insurance plans are correctly created, maintained, and linked to appropriate fee schedules.

Key Responsibilities:

Daily, Weekly, & Monthly Tasks include (but are not limited to):

• Review practice schedules for upcoming patient appointments

• Contact insurance providers via phone and web portals for verification and eligibility

• Create and maintain insurance plans in Denticon:

  • Enter group numbers, employer info, maxes, and deductibles
  • Record exceptions such as non-duplication, waiting periods, and clauses
  • Input benefit details, including frequencies and age limitations
  • Attach correct fee schedules and update patient profiles accordingly

• Monitor for and prevent plan duplication

• Support treatment plan accuracy through updated insurance data

• Assist with additional administrative duties as needed

What You Bring:

• Detail-oriented with strong organizational, communication, and analytical skills

• 1–2 years of experience in a dental office or dental insurance billing environment (required)

• Solid knowledge of dental insurance billing, A/R, and fee schedules

• Effective problem-solving skills, especially with denied claims

• Professional, team-oriented, and dependable

• Comfortable with computers and dental management software

• High School Diploma or GED required

• Ability to lift up 15- 20

Why You’ll Love Working Here:

• Competitive pay!
• Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more!
• 401(k) Employer Contribution Plan (after 90 days!)
• Quarterly Performance Bonus Opportunities!
• Employee Assistance Program!
• Uniform Allowance!
• Paid Time Off & Paid Holidays!
• Fridays off at 2 PM!
• Volunteer opportunities with our Smile Squad to earn awesome prizes!
• Fun team events, giveaways & social campaigns year-round!
• Birthday and Work Anniversary surprises sent directly from our owners!
• Employee discounts at major retailers!
• and so much more!