Insurance Project Manager – Manager

Job Description & Summary

We are seeking an experienced insurance professional with project management experience to join our Consulting team. The role offers a chance to contribute to and support a variety of client engagements delivering complex business, regulatory and operational transformation programmes within the insurance sector.

You will play a key role in supporting client engagements across a range of strategic initiatives.

Working alongside senior client stakeholders, you will help insurers navigate regulatory change, improve operational effectiveness, strengthen governance and deliver measurable business outcomes.

Roles & Responsibilities

Project & Programme Delivery

• Lead and manage complex insurance transformation programmes from initiation through to implementation and post-go-live support.
• Develop project plans, governance structures, RAID logs, workstream plans and reporting packs.
• Ensure programmes are delivered to agreed scope, budget, timelines and quality standards.
• Manage project risks, issues, dependencies and critical decision points.
• Facilitate steering committees, programme boards and executive stakeholder forums.
• Coordinate cross-functional teams across business, operations, risk, finance, technology and third-party providers.
• Develop a strong understanding of insurance operating models, policy administration, underwriting, claims, customer operations and support functions.
• Assess current state operations and identify opportunities for process improvement, automation and operational efficiency.
• Design and implement target operating models and process transformation initiatives.
• Support clients in delivering strategic change programmes that improve customer outcomes and business performance.
• Support insurers in responding to evolving regulatory requirements and industry developments.
• Deliver programmes related to:
• Solvency II
• Consumer Protection Code (CPC)
• Operational Resilience and DORA
• Risk Management Frameworks
• Outsourcing and Third-Party Risk
• Translate regulatory requirements into practical implementation plans and business solutions.
• Acting as a key liaison between multi-faceted project teams to ensure seamless communication and alignment.
• Leading workshops to define project scopes and business requirements, ensuring outcomes are documented and shared with relevant stakeholders.
• Engaging stakeholders across various disciplines to drive project momentum and success. Leading and driving Business Development initiatives including the preparation of proposals and tenders for new client opportunities.

Insurance Transformation

Regulatory Change & Risk Transformation

Business Development

Skills, Knowledge & Experience

Essential

• 6+ years' experience within insurance, consulting or financial services transformation.
• Experience managing projects or workstreams within large-scale transformation programmes.
• Familiarity with Central Bank of Ireland Regulatory Landscape
• Strong understanding of insurance operations including one or more of:
  • Underwriting
  • Claims
  • Customer Operations
  • Risk Management
• Strong project management capabilities, including planning, governance and stakeholder management.
• Experience delivering business change and transformation initiatives.
• Demonstrated ability to influence and engage senior stakeholders.
• Excellent written and verbal communication skills.

Desirable

• Consulting experience gained within a professional services environment.
• Experience supporting regulatory change programmes. Knowledge of insurance platforms such as Guidewire, Salesforce, Duck Creek or equivalent.

What We Are Looking For

We are looking for an ambitious and commercially minded professional who is passionate about helping insurers navigate change and deliver sustainable business outcomes.

You will demonstrate:

• A client-centric and solution-oriented mindset.
• Strong leadership and team management capabilities.
• The ability to work effectively in fast-paced and complex environments.
• A collaborative approach to problem-solving.
• Curiosity and a genuine interest in industry trends and emerging challenges.
• A commitment to delivering exceptional client outcomes.