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Insurance Support

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Onsite

Insurance Support

iFAST Corporation

Insurance Support

Skills

Business Development

1 month ago

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Important information


Contract type:

Permanent

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work mode:

Onsite

Published on:

17 September 2026

What they need


Job Summary:

We are seeking a detail-oriented and organized Insurance Support professional to join our team. This role is responsible for providing administrative assistance to our insurance department, ensuring smooth operations and excellent customer service. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Assist in the preparation of quotations, review of policy, and processing of insurance applications, renewals, and endorsements.
  • Prepare and manage documentation related to claims, applications, and other insurance-related forms.
  • Assists on following up on outstanding claims and other policy related status.
  • Generate reports on policy status, claims activity, and other metrics as needed.
  • Monitor all the insurance premiums and commission payments on monthly basis.
  • Maintain and update client records in the database with accuracy and confidentiality.
  • Respond to partners and sales team inquiries via phone and email, providing accurate information and assistance.
  • Work closely with respective insurer and other team members to facilitate efficient operations.
  • Handle representatives' license applications, ensuring all required documents are submitted and processed in a timely manner.
  • Assist business team in administrative activities.
  • Involve in UAT for projects assigned, including insurance or related portals, apps, system, features and so on.

Qualifications:

  • Education: Bachelor Degree or higher preferred.
  • Experience:Previous experience in insurance or administrative support is preferred.
  • Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Attention to detail and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Ability to prioritized tasks

Other Requirements:

  • CFP / RFP.
  • Knowledge of insurance terminology and processes.

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.

Job Requirement:

Experience Level

Entry level (i.e. Exec, Snr. Exec)

Education Level

Bachelor's Degree

Language

English,

Malay,

Mandarin

Skillset

Able to be multitasking ,

Attention to details,

Able to work independently

Benefits:

Fun

From foosball face-offs to surprise treats, we believe great work happens when people enjoy the journey.

Snacks & Beverages

From quick bites to caffeine boosts, we’ve got you fuelled throughout the day.

Yearly activities

Think outdoor activities, CSR initiatives to festive celebrations and learning days, we make time for experience that bring people together and create moments worth remembering.

Remuneration package

Competitive remuneration including performance-based shares that reward results and recognize excellence.

Coverage

Insurance and medical benefits that support your wellbeing and give you peace of mind, so you can focus on what matters.

Allowance

Welcome lunch, teambuilding budget and sports allowance to support team bonding and an active lifestyle.

Company Overview:

iFAST Corporation is a global digital banking and wealth management platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia. The Group offers access to over 17,000 investment products including funds, bonds and Singapore Government Securities (SGS), stocks, Exchange Traded Funds (ETFs), insurance products, and services including online discretionary portfolio management services (DPMS), research and investment seminars, financial technology (fintech) solutions, banking, pension administration, investment administration and transactions services. The company is also present in Hong Kong, Malaysia, China and UK.

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