Intake Coordinator

An Intake Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and will be responsible for customer service, data entry and front desk shipping/receiving. A successful candidate will be responsible for daily shipment data entry, customer service, as well as handling of numerous sensitive commodities, from the U.S. West Coast to various international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders.

The Intake Coordinator will need to possess proven time management skills, a high level of customer service skills, have fast paced data entry abilities as well as excellent inter-personal qualities.

Responsibilities

• Handling of in-person shipping & receiving
• Provides customer service via phone, e-mail & in-person
• Daily enter key data of company transactions in database
• Aid and support to company personnel

Qualifications

• Basic knowledge in MS Office, databases, and CRM software
• Hands-on experience with customer service
• Accuracy and attention to detail
• High level of time-management skills
• Perform filing and record-keeping tasks
• Strong problem-solving skills