Intake Coordinator

Job Summary
The Intake Coordinator plays a vital role in our healthcare team by managing the initial contact with patients and ensuring a smooth intake process. This position requires excellent communication skills and a strong understanding of health information management. The ideal candidate will be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced medical office environment.

Duties

• Manage incoming calls and inquiries through phone systems, providing exceptional customer service to patients and their families.
• Oversee front desk operations, ensuring that all patient information is accurately collected and entered into the system.
• Maintain organized files for patient records, adhering to confidentiality standards and health information management protocols.
• Utilize software for scheduling appointments, managing patient data, and coordinating care.
• Collaborate with healthcare providers to ensure timely communication regarding patient needs and follow-up care.
• Support office management tasks as needed to maintain an efficient workflow within the medical office.
• Register patients in a timely manner.

Qualifications

• Previous experience in a medical office setting is preferred.
• Proficiency in phone systems and front desk operations.
• Knowledge of health information management practices is essential.
• Experience using electronic health record (EHR) systems is highly desirable.
• Strong organizational skills with the ability to manage files effectively.
• Excellent verbal and written communication skills to interact professionally with patients and staff.
• Ability to work independently as well as part of a team in a dynamic environment.

We are looking for dedicated individuals who are passionate about providing quality care and support to our patients. Join us in making a difference in healthcare!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Intake: 2 years (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Corpus Christi, TX 78405 (Required)

Ability to Relocate:

• Corpus Christi, TX 78405: Relocate before starting work (Required)

Work Location: In person