Intake Coordinator

JOB TITLE: Intake Coordinator

REPORTS TO: Operations Supervisor

SUMMARY OF POSITION: The Intake specialist will assist with processing the arrival and discharge of patients. Work with a team comprised of medical and clinical professionals.

PRIMARY RESPONSIBILITIES:

• Complete all aspects of the admission process through the agency electronic health record
• Process Client’s belongings to prevent bed bugs and search for contraband
• Inventory, storing and securing Client’s property
• Orienting new clients to the facility
• Ensure the safety of residents’ (physical and emotional) wellbeing
• Ensure that the program policies are followed and document any deviation of said policies
• Provide crisis intervention when necessary
• Assisting with discharging and escorting patients off the premise
• Always utilizes universal precautions, maintenance of CPR certification and understanding of emergency procedures
• Keep the Admissions/Intake area clean and stocked
• Supervise clients during admissions
• Clean spills as needed
• Other duties as assigned including assisting if needed

REQUIREMENTS:

• Two years’ experience in health and human servicerelated field, preferably working with cooccurring behavioral health and substance use disorders.
• Must be able to pass CORI and Drug Testing requirements
• Demonstrated understanding of, and committed to adhering to, federal and state policies (42 CFR Part 2, HIPAA)
• Demonstrated ability to maintain confidentiality, professionalism, & boundaries.
• Demonstrated proficiency in verbal and written communication skills.
• Candidates with lived expertise are encouraged to apply, if in recovery, must have two years of continuous sobriety
• Personal characteristics of understanding, dedication, empathy and genuineness are essential.

DESIRED SKILLS:

• Working knowledge of 12 Step Programs.
• Must be a team player and work well in a challenging environment.
• Knowledge of laws governing confidentiality and rules of ethical behavior.
• Knowledge of or desire to learn Motivational Interviewing skills.
• CPR certification, and Nasal Narcan training.

SCHEDULE: Saturday, Sunday & Monday 10:30am - 7:00pm

#WORKATGAVIN

About Gavin Foundation Inc

The Gavin Foundation is a nonprofit agency providing comprehensive adult, youth and community substance abuse education, prevention and treatment programs. Established in South Boston in 1963, we now serve over 10,000 individuals each year from Massachusetts and beyond. The Gavin Foundation offers a continuum of care to individuals, support services to their families, and programs to increase community awareness and acceptance regarding addiction and recovery.